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Offshore Outsourcing World: Gecis Global reborn as Genpact
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Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

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Friday September 30, 2005 at 3:34AM - Offshore Outsourcing World Staff

Gecis Global reborn as Genpact

GE Capital International Services has taken on a new name: Genpact, with tagline: Global Business Impact(SM).

Gecis Global is a pioneer in global outsourcing world and is a big name to contend with. Expectations generated by the rebirth include passing the US $1 billion mark in annual revenues by 2007 – 2008 and gain a global workforce reaching 30,000 in number.

The search for a new name began December 30, 2004 upon GE’s commercialization of its GE Capital International Services unit. Of the thousands of suggestions that poured in from employees and customers, Genpact stood out and was eventually chosen.

"We chose it because it so aptly communicates our brand promise - generating value, commitment, partnership and impact,” says Pramod Bahsin, Genpact’s president and CEO. He goes further to explain the concept behind the name and tagline, "Global enterprises today want impact," said Bhasin. "They want partners they can trust to work with them and through process excellence measurably improve their margins, cash performance, and speed to market."

The Genpact logo was designed by Interbrand and depicts a stylized arrow aimed at a blue field.

"Global enterprises today want impact. They want partners they can trust to work with them and through process excellence measurably improve their margins, cash performance, and speed to market," explains Bahsin.

Gecis, as it was widely known, thrived with the outsourcing boom with offices in Hyderabad, Bangalore, Jaipur, and Kolkata. It branched even further by building sites in China, Eastern Europe, and Mexico. Under consideration are plans to erect sites in India, China, and a yet-to-be-disclosed location in Europe or North Africa catering to a French-speaking clientele.

December 30, 2004 saw GE selling 60% of Gecis equity to General Atlantic and Oak Hill Capital Partners – both well-known for investments in IT-enabled and knowledge-based companies.

An even brighter future awaits Genpact as more clients in the blue-chip market find their way to it, in their quest for global outsourcing excellence.

"We are absolutely committed to offering best-in-class products and services, and we will continue to innovate to ensure we meet that promise," Bhasin proudly proclaims.

With the world at Genpact’s newly-spread fingertips, Bahsin reaches out to those who have held Genpact’s hand in the course of the outsourcing race, "You have made this journey possible - one that has lifted the lives of thousands of people and their families across six countries," said Bhasin. "But mostly I want to thank our employees, because it is the talent and can-do spirit of our 19,000 associates that gives us the most promise for growth in the years ahead."

related stories, by category:

SME cinches top UK top outsourcing award
SME Wax Info Ltd wows UK outsourcing association
PWC: Companies slow in reaping outsourcing benefits
Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
Indian students: BPO jobs prestigious but short-lived
BPO hip and hot with Indian students
Datamonitor: Outsourcing activities moving from US contact centers to India
American contact center landscape fast changing with job flow
Israel's answer to outsourcing: Hiring Haredi women
Israel's haredi women rise to outsourcing challenge
Alban: Work from home - cure for India's call center attrition
Father of call center industry tells India to consider working from home
PWC: Companies slow in reaping outsourcing benefits
Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
Indian students: BPO jobs prestigious but short-lived
BPO hip and hot with Indian students
India's outsource workers snub unions
Indian outsource workers content without unions
Knowledge-based outsourcing: Australia's fresh offshoring prospect
Australia urged to enter the knowledge-based outsourcing arena