Offshore Outsourcing World:   home | resume post | email courses | archives | links | about | offshoring digest |
Offshore Outsourcing World: Retraining the American Worker in the Face of Offshore Outsourcing
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

Current Feature Content
Email course - Introduction to outsourcing →What can be outsourced?
Search Offshore Outsourcing World:
Google Enterblog
Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

Sunday November 9, 2003 at 4:42PM - Offshore Outsourcing World Staff

Retraining the American Worker in the Face of Offshore Outsourcing

$300. A software consultant in New York will typically demand this for 3 hours of his time. This is also an average monthly wage for a software engineer working in Makati in the Philippines.

This is a huge difference. In the past, a highly skilled engineer in Manhattan could be comfortable charging this. With some effort, his work could be translated into quality software that would improve the productivity of his employer.

An engineer in Manhattan also feels justified to charge this much. Rent in New York City is not cheap. A 1 bedroom apartment in the West Village can easily cost $2000/month. After factoring in the high cost of living and the need to repay expensive college loans, usually not much is left over from these high billing rates.

To remain competitive, more and more companies are looking into the cost savings available through outsourcing. At the same time, there more than enough offshore accomplices ready, willing, and able to help them.

"...there is no reason for such a low-productivity activity (programming) to remain here."   Philip Greenspun 11/03/2003

Philip Greenspun teaches programming to America's future elite engineers at MIT. His writing has served as an inspiration to a new generation of engineers interested in the technology and collaboration potential of the Internet.

The above comment was in response to a question about whether an experienced engineer should undergo retraining, in the face of pressure from overseas.

His answer is brutally honest, and mixed with a hint of sarcasm and elitism. He continues by pointing out that the skills of motivated and intelligent American engineers will always be required. However, the role of these engineers will not be quite the same as in the past.

What is the new role of the American Engineer?

Phil Wolff who writes "A Klogg Apart" has suggested a series cases where the American engineer will still be required. He remarks that many of these roles have analogs in the steel industry:

  • "high touch", like requirements professionals;
  • cultural sensitivity, like localization and UX pros;
  • proximity to systems, like the overnight sysadmin who has to physically touch a box, but with skills not much more than a cable installer;
  • world class niche specialists, being the world's best in corrosion algorithms, or the only people who understand documentation of military control systems in a Czech, Russian, and Spanish blend;
  • content creatives that use IT for artistic and aesthetic expression that resonate with world markets;
  • teams that use proprietary tools to achieve 10-fold leaps in productivity over developers using off-the-shelf and open source tools;
  • work allotted via nepotism, pork, graft;
  • legacy system specialists, caring for dinosaurs until the business need for them evaporates;
  • coordinators that can rapidly assemble the talent needed for a project and provision them with the tools to work together; and
  • managers that plan and deliver outsourced projects.

Weekly Newsletter: Is outsourcing important to your business? Use information as a competitive advantage!
Email
I prefer to receive emails in Text format

related stories, by category:

Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.
Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
Creative Outsourcing Relationships Can Benefit Strong Offshore Providers
Offshore outsourcing providers will always be at a disadvantage to win a contract with a United States based company. This can be beat by proposing a creative agreement with a buyer.
Reduction in H1-B Visa Program Takes Effect
Starting October 1, 2003, the number of H1-B visas issued by the United States Government will be reduced by 2/3, causing mixed feelings for many in North America.
Political Turmoil in the Philippines
To become a leader in offshore outsourcing, the Philippines must convince the world it has achieved political stability.
Anger Against Offshore Outsourcing Will Quickly End
Past history shows that legislation directed against offshore outsourcing is unlikely.
Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.
Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
Reduction in H1-B Visa Program Takes Effect
Starting October 1, 2003, the number of H1-B visas issued by the United States Government will be reduced by 2/3, causing mixed feelings for many in North America.
Can Indian Manpower Scale to Meet Rising World BPO Demands?
Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services.
Continued Pressure on Offshore Outsourcing Billiing Rates
An efficient market will continually re-evaluate the best hourly rate for outsourced services.
Offshore Outsourcing to India May Soon Feel the Business Cycle
As large corporations rush to adopt offshore outsourcing practices, a shortage of capable talent may quickly drive prices up.
Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.
Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
Creative Outsourcing Relationships Can Benefit Strong Offshore Providers
Offshore outsourcing providers will always be at a disadvantage to win a contract with a United States based company. This can be beat by proposing a creative agreement with a buyer.
Can Indian Manpower Scale to Meet Rising World BPO Demands?
Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services.
Process, Process, Process. Outsourcing to India
Offshore outsourcing to India is clearly a wave of the future for many jobs. Learn from the advice of CIO experts.
Offshore Outsourcing Market Deals With 'Underpricing'
The market for business process outsourcing services has proven to be very competitive.