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Offshore Outsourcing World: Marketing, Advertising and PR can be Outsourced
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Wednesday March 3, 2004 at 8:30AM - Offshore Outsourcing World Staff

Marketing, Advertising and PR can be Outsourced

Can marketing, PR and advertising be the next likely targets for outsourcing?

Brand management guru Nick Wreden believes so. According to Wreden, the same skills which have made Western marketing, PR and advertising firms "strategic partners" to their clients can now be found in their Asian counterparts.

By his contention, anything that is not a core competency of a company is a likely candidate for outsourcing. These services, including telemarketing and direct mail fit the bill.

Some companies have already outsourced telemarketing requirements to India and Philippines, countries which have more than enough marketing graduates every year.

Accrding to Wreden, Ford Motors, Procter and Gamble and Microsoft are just among a slew of companies which avail of brand management services from Asian marketing firms.

These clients are global companies anyway so it makes perfect sense to tap for help people who understand their target markets very well. (In advertising, culture plays a strong role).

So how can Western marketing, PR and advertising firms counteract this outsourcing threat?

In line with the general recommendation for the entire US industry, Wreden advises firms to move up the value chain, the same way America has evolved from manufacturing to knowledge work.

In outsourcing, raw talent and skill are never scarce from both sides of the planet. It is innovation that makes one company get ahead of the other.

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