Finding the right mix
Aside from costs savings, access to valuable skills not present within the
company is a primary motivation when it comes to outsourcing.
A recent survey of fifty IT directors, from among FTSE-ranked companies,
showed that costs savings remain the primary reason for adopting any form
of outsourcing.
But those who are already into outsourcing, which comprised two-thirds
of those interviewed, mentioned access to skills as a primary reason.
This can indicate two general schools of thought - those who outsource to
reduce costs (such as systems maintenance) or those who outsource
requirements that the company cannot inherently serve.
The traditional modes of outsourcing tend to jive with the first one. But
based on the survey (and how IT directors described their current managed
services contracts), companies now go into outsourcing for both
reasons.
Aside from looking for innovative ways of reducing costs, companies also
want to maintain high levels of service by choosing the right partners to
help them achieve.
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