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Offshore Outsourcing World: Amen to outsourcing
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Wednesday June 23, 2004 at 10:11AM - Offshore Outsourcing World Staff

Amen to outsourcing

Long before call centers and BPO became en vogue, the Catholic Church was already doing some sort of outsourcing to India.

According to New York Times report, Roman Catholic Churches in the US,Canada and Europe have for years been "outsourcing" religious services to India and other developing countries

Priests in India, specifically in Kerala which has the highest concentration of Christians in the country, are handling Mass for special "intention" or requests for services to remember deceased relatives and thanksgiving prayers.

The intention - often a prayer for the repose of the soul of a deceased relative, or for a sick family member, thanksgiving for a favour received, or a prayer offering for a newborn - is announced at Mass.

Indian Catholic priests get $5 per request, which then benefits the needy in Kerala.

These prayer requests pass through the Vatican and reach Kerala by mail although a number of them are sent through email - which goes to show how technology impacts all forms of outsourcing.

The idea by itself is quite surprising and amazing at the same time because India is predominantly a Hindu country. But outsourcing (like perhaps love?) knows no boundaries nor religion.

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