Offshoring can pull up Philippine competitiveness
Business Process Outsourcing (BPO) might just be the key to improving the Philippines’ competitiveness.
To drive home the point during the recent Computer Science Congress sponsored by the De La Salle University’s Computer Society, the president of the Philippine National IT Standards Foundation (PhilNITS), Maricor Akol, says,
"We have to further improve our infrastructure to facilitate both domestic and international trade, enhance human resource development particularly for IT engineers and professionals."
In Congress held at the De La Salle University campus, Akol emphasized the need for close cooperation among the academe, industry, and government in the drive to develop the IT industry.
She also cited the need to establish mutual trust and confidence between offshore vendor and customer as a vital component in building and promoting offshoring. This could be built on proven and timely results that nurture crucial business relationships between customer and offshore vendor.
Akol answers questions on how this would be achieved with such,
"The offshore vendor should provide a quality and high performance in IT project management capability as well as excellent IT professionals at low costs."
She goes on further to say that this could be achieved through a continuing world-class IT training and certification program for IT engineers and professionals. The training for IT professionals should not be limited to technical training, but should touch up as well on values-formation training to produce IT workers with good work attitude and a sense of responsibility and consistency even in the face of obstacles encountered in the bustling IT workplace.
Commitment to promotion of the country’s IT certification program in the name of economic development has been pledged by the Philippine National IT Standards Foundation (PhilNITS), formerly the Japan IT Standard Examination Foundation.
Akol also points out that the Information and Communication Technology (ICT) sector goes a long way in boosting the efficiency of the increasingly integrated global economy.
She proudly cites the Philippines’ other strong areas, offshoring aside: the contact centers, application development and maintenance, legal and medical transcriptions, animation, and software design and engineering.
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