CSC to service Chinese insurer
Computer Sciences Corp, has secured a $17.6 million software and services contract with China’s second-largest property and casualty insurer.
The IT services vendor will be providing insurance-administration software and related services in its five-year contract with China Pacific Property Insurance Co. CSC will be implementing its Web-based application, Future First, to automate business processes such as customer service, billing and collection, underwriting, and claims management. Future First would administer to more than 13 million policies held by China Pacific with CSC also providing the support service for it.
Promising economic activity has encouraged an increasing number of Western service companies to turn to China for IT and business process outsourcing offerings. Among these companies are Accenture, BearingPoint, and IBM. Indian service providers though are not far behind with players such as Cognizant Technology Solutions and Satyam Computer Services joining the race.
China boasts of its own emerging outsourcing industry that caters to the IT and BPO needs of companies from other countries. Statistics provided by Beijing’s Municipal Science and Technology Commission show Japan contracts taking up 60% of the outsourcing contracts, with the United States following at 15% and Europe at 10%
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