Offshore Outsourcing World:   home | resume post | email courses | archives | links | about | offshoring digest |
Offshore Outsourcing World: SME cinches top UK top outsourcing award
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

Current Feature Content
Email course - Introduction to outsourcing →What can be outsourced?
Search Offshore Outsourcing World:
Google Enterblog
Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

Post your resume!: There is a demand for professionals who can make Outsourcing business work. Post your resume today to show your availability! [View Resumes]

Thursday September 29, 2005 at 3:53AM - Offshore Outsourcing World Staff

SME cinches top UK top outsourcing award

Wax Info Ltd has won the UK’s top outsourcing award for use of outsourcing by an SME (small-medium enterprise).

The Cambridge-based company is funded by ‘blue chip’ institutional investors with the likes of Cambridge University and the HSBC Enterprise Fund heading the list.

The award was presented to Wax Info Ltd during annual ceremonies held by the National Outsourcing Association, the independent body tasked with ensuring effective business management and best practices in outsourcing. On hand to receive it was Mr. Nigel Spence, Wax Info Ltd’s CEO, at the Radisson SAS Hotel, Portman Square, London.

Wax’s strategic choice of New Zealand as outsourcing site, particularly Wellington-based Black Coffee Software Ltd served as a milestone its award winning performance. It had handled a critical account for a Wax customer in Japan and impressed everyone with their technical expertise, dedication and timely resolution of the computer server development phase of the project.

Wax Info CEO, Nigel Spence says, “The main problem Wax faced was not only the development of a complex and large scale secure application in record time, but also where to find a dozen highly skilled and experienced programmers who could start immediately,” and adds, “We took a leap of faith in choosing New Zealand but the people who did the work there, allied to the tremendous support of the New Zealand Government, meant that we delivered a world class product on time to a nation where high technology expertise is taken for granted.”

“Winning this award is the ultimate acknowledgement of what we achieved. It is really down to our friends in New Zealand as much as to the development team at Wax info in Cambridge” says a beaming Spence.

The chairman of the National Outsourcing Association, Martyn Hart observes, ”All winners have demonstrated excellence in outsourcing and ensuring that standards of best practice are being set in the industry. Wax info proved itself an innovative user of outsourcing, yet employs less than ten people and turns over well under £1m. It is rare to see an SME using outsourcing in a rigorous way, and it is rarer still to find an SME willing to offshore to the other side of the world. Wax info addressed the project with an open mind and it paid dividends, delivering on time and saving costs”.

related stories, by category:

PWC: Companies slow in reaping outsourcing benefits
Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
Indian students: BPO jobs prestigious but short-lived
BPO hip and hot with Indian students
Datamonitor: Outsourcing activities moving from US contact centers to India
American contact center landscape fast changing with job flow
Israel's answer to outsourcing: Hiring Haredi women
Israel's haredi women rise to outsourcing challenge
PWC: Rise in offshoring, drop in satisfaction
Survey shows customer satisfaction lagging amidst rising figures for offshoring
Alban: Work from home - cure for India's call center attrition
Father of call center industry tells India to consider working from home
PWC: Companies slow in reaping outsourcing benefits
Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
Knowledge-based outsourcing: Australia's fresh offshoring prospect
Australia urged to enter the knowledge-based outsourcing arena
Datamonitor: Outsourcing activities moving from US contact centers to India
American contact center landscape fast changing with job flow
PWC: China prime financial services outsourcing spot
China and India top offshoring destinations, India threatened by labor costs
Datamonitor: Outsourcing activities moving from US contact centers to India
American contact center landscape fast changing with job flow
India's BPO regains lost ground
India's BPO industry fights to keep up with times and standards
Philippine Outsourcing Needs to View Alternatives
Lawrence Hughes suggests alternatives of outsourcing in the Philippine economy.
BPO growth projected at 3.3%
Positive US outsourcing growth seen for the next five years
TPI: European outsourcing on the rise
Outsourcing steadily climbing up European shores