Offshore Outsourcing World:   home | resume post | email courses | archives | links | about | offshoring digest |
Outsourcing World: Globalization related archive
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

Current Feature Content
Email course - Introduction to outsourcing →What can be outsourced?
Search Offshore Outsourcing World:
Google Enterblog
Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

Topic Category:  Globalization
08/31/05  Nudging Australia into deeper offshore waters  Australia to host SEARCC and address outsourcing hindrances
08/29/05  Outsourcing spurs education diversification  Education to offset outsourcing threat
08/17/05  India Faces a Brand New Scandal  India now faces another outsourcing-related scandal, this time involving Australian clients.
08/12/05  CWJobs: 11% Increase In IT Worker Demand  Public sector showing increasing demand for IT workers
07/07/05  Meteorology jobs flying to outsourced skies  Flying United, flying meteorology jobs
06/28/05  Data safer offshored  Outsourced data actually safer brought offshore than in US confines
06/24/05  RP gearing to be top ICT outsourcing destination  Top ICT outsourcing spot could soon rise in the Philippine’s Cebu
06/22/05  NiSource jobs outsourced to IBM  NiSource Jobs cut, transferred, in multi-million IBM deal
06/14/05  Customer personal data reaching foreign shores  Data offshored with services a security threat
06/10/05  Stopping India's skills shortage  India’s skills shortage to be addressed at intermediary level
06/09/05  India's qualified worker population running out  Labor shortage despite large worker pool?
05/30/05  Dubai venue for global IT outsourcing meet  First global forum for IT outsourcing to be held in Dubai
04/19/05  Indian BPO under fire  Piecing together offshoring's broken image
04/14/05  IT offshoring boosts economy  Offshore IT outsourcing actually giving the economy a helping hand
04/12/05  Philippine call center industry expected to generate $960 M  RP call centers to generate $960 M
04/11/05  Indian police catch up with outsourcing fraud  Indian police arrest ex-call center employees in outsourcing fraud
04/07/05  Offshore Outsourcing increase seen in 2015  Bigger things in store for offshore outsourcing over the next 10 years, according to research
04/07/05  South Africa: new call center hub  South Africa tops call center list
04/04/05  Philippine outsourcing firms targeting Japan and Europe job markets  The Philippines in the market for job markets
04/01/05  Dutch government aids Philippine BPO industry  Philippine BPO gets help
03/31/05  London's financial services to be outsourced to India  London’s money and moneyed jobs pouring into India
03/29/05  Outsource businesses pushing for security and development  Outsource businesses pushing for security and development; industries and government on toes
03/29/05  CSC to service Chinese insurer  CSC wins outsourcing deal with Chinese insurance company
03/28/05  US warming up to Indian legal outsourcing  Legal outsourcing to India catches on
03/22/05  Japan - India tie-up for ICT  Promising collaboration between nations for improved ICT services.
03/22/05  Offshoring can pull up Philippine competitiveness  Going up the offshoring way
03/20/05  Entrance Exams For Indian BPO Candidates  Certification exams to be given for BPO work
03/17/05  Attributing outsourcing attrition  BPO sector losing people to growth gap and job fulfillment
03/08/05  Philippine DTI teams up with education sector to boost outsourcing  Philippine DTI partners with schools to improve quality of work and workers
03/07/05  India still leading in IT Offshoring  India still bests other contenders for IT destination
02/23/05  US Labor Dept: Offshoring has minimal effects on layoffs  Offshoring not the culprit behind mass layoffs
12/15/04  US Dollar Fall Causes International Job Market Worry  North America is not the only nation that thinks this is bad news.
11/23/04  Reuters Fears Offshoring Will Cut Jobs  Reuters UK and EU face job loss fears due to offshoring.
11/19/04  China Looks to India for English Skills  China acknowledges the strength of India's English-speaking workforce.
10/25/04  Insourced Jobs Pay More  Prof. Matthew Slaughter's paper, "Insourcing: Making Jobs Work for America," plays up an interesting point: insourced jobs pay more.
10/10/04  Kerry says outsourcing inevitable  Sen. Kerry does not aim to stop outsourcing, seeks instead a "fair playing field."
09/22/04  Offshoring reaches "tipping point," says UN  The United Nations shares its views on offshore outsourcing.
09/12/04  South Africa urged to free up labor market  Analysts are concerned that "inflexible" regulations in South Africa keep the region from being globally competitive.
05/22/04  India: Taking a step forward  India faces a new incoming government following the resignation of Prime Minister Atal Vajpayee
05/10/04  Taming down the "mother of all deals"  IBM pairs with an Indian outsourcer in mega-deal.
05/05/04  Blame it on the [media] hype  Coming soon - Offshore Outsourcing - the movie!
05/05/04  UK dominates Euro outsourcing  England accounted for more than half of the Euro outsourcing deals in 2003
04/22/04  Destination: JAMAICA  Jamaica is proving itself as a real nearshore outsourcing destination
03/29/04  Destination Outsourcing: TUNISIA  Tunisia has the potential to become an outsourcing hotspot in the near future.
03/24/04  Globalization drives logistics outsourcing  As the world grows smaller - logistics headaches multiply.
03/18/04  Are Indian firms ready for employee acquisition ?  Employee acquisition may provide a new growth opportunity for top Indian outsourcers.
03/15/04  Outsourcing Widens Geographical Coverage in India  Cities other than Bangalore and Mumbai benefit as outsourcing to India continues.
03/12/04  Even Smaller Firms Turn to Offshoring  Start-ups are advised to use offshoring as a cost saving measure.
03/11/04  Giving Consumers a Choice About Offshoring  E-loan asks it's customers to chose between U.S. and India.
03/10/04  The Outsourcing Sound Bite  The outsourcing issue is not as black and white as many politicians propose.
03/09/04  US: Bastion of Innovation  U.S. workers create leading edge technologies that make their companies more productive.
03/05/04  The politics of outsourcing  In an election year, offshoring of jobs has become a big issue.
03/04/04  Real Estate Booms with Outsourcing in Developing Countries  Multinational firms are in a mad dash for office space in Philippines and India.
03/02/04  The Modern Marco Polo Looks to Asia for Outsourcing  The distinct skills of Asian companies and workers continue to spur the outsourcing movement further.
02/27/04  SPOTLIGHT INDIA: US drug makers turn to India to help lower costs  US drug makers could save at least 60% in producing new drugs by outsourcing R&D and other services to India.
02/26/04  SPOTLIGHT INDIA: Globalization  Globalization has played a significant role in India's rise as an economic force.
02/25/04  SPOTLIGHT INDIA: Brainpower is India's Most Potent Weapon  There are now 150,000 IT engineers in Bangalore versus 120,000 in Silicon valley.
02/23/04  SPOTLIGHT INDIA: Thriving Amid Imperfections   Outsourcing to India is still an imperfect process in an imperfect country.
02/20/04  State of Animation - Outsourcing  Outsourced projects in the animation industry is going to India, Korea, and Philippines.
02/19/04  BPO has Evolved into Higher-Value Services  Patent writing and IT solutions are among the new services offshore outsourcers are providing.
02/18/04  Human Resources Can be Outsourced Too, Says IBM  IBM is sending payroll processing, benefits administration, human resources data management, and other HR tasks to the Philippines.
02/17/04  Competition Leads to Higher-Value Outsourced Services  Increased competition for outsourcing contracts is pushing more capable providers upstream in the services they provide.
02/16/04  White Collar Jobs Become Hot Target for Outsourcing  Outsourcing of knowledge workers to places like India and Philippines is happening today.
02/12/04  Culture, as defined by outsourcing (part 3)  Part 3 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - establishing trust over international and cultural boundries.
02/10/04  Culture, as Defined by Outsourcing (part 2)  Part 2 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - what is the fundamental nature of cultural differences?
02/06/04  India on the Rise, Salary-wise  In 2003, programmers in India received the highest salary increases among Asia-Pacific countries.
02/05/04  Could India be the Next Global Melting Pot?  Offshore outsourcing could reverse the trend of immigration to the United States.
02/03/04  Consultants Find Goldmine in Outsourcing  Management consultants are likely to find offshore outsourcing a profitable business.
02/02/04  What’s next after outsourcing? Creativity.  Countries that are actively outsourcing jobs must adopt innovative strategies to remain competitive.
11/09/03  Retraining the American Worker in the Face of Offshore Outsourcing  Offshore outsourcing is here to stay. The $300/month salary of a Filipino worker cannot be ignored. What can an American worker do to stay competitive?
11/09/03  Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.  Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
10/03/03  Reduction in H1-B Visa Program Takes Effect  Starting October 1, 2003, the number of H1-B visas issued by the United States Government will be reduced by 2/3, causing mixed feelings for many in North America.
07/26/03  Can Indian Manpower Scale to Meet Rising World BPO Demands?  Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services.
06/30/03  Continued Pressure on Offshore Outsourcing Billiing Rates  An efficient market will continually re-evaluate the best hourly rate for outsourced services.
06/28/03  Offshore Outsourcing to India May Soon Feel the Business Cycle  As large corporations rush to adopt offshore outsourcing practices, a shortage of capable talent may quickly drive prices up.
06/27/03  Offshore Outsourcing and the H1-B Visa  H1-B visa holders can be affected by offshore outsourcing just as much as US citizens.
06/03/03  Near-shoring Becomes a Complement to Offshore Outsourcing  Consider an outsourcer with a near-shore strategy.
05/31/03  The Offshore Technology Labor Market Tightens  The competition for skilled technology workers at top offshore outsourcing locations has increased, cutting into corporate margins.
05/31/03  A Look to the Philippines for Offshore Outsourcing  While it clearly trails India in it's outsourcing prowess, the Philippines do offer some very compelling features.
05/10/03  Internationalization Holds Big Growth Potential for E-business  People will flock to the Internet, if they can read it.
04/19/03  United States Has Saved $8 Billion Through Outsourcing  A recent report published by Inductis promotes benefits of outsourcing.
03/25/03  New Jersey Proposes Ban on Offshore Outsourcing  In an effort to save jobs from leaving the state New Jersey State Senator Shirley Turner proposes to ban offshore outsourcing on state contracts.
03/24/03  A Global Pricing War in the IT Industry  According to an Indian newspaper, Accenture has started a global pricing war for technology services.
03/13/03  Redefining the American Software Engineer  A news.com article reports on the growing trend of offshore outsourcing in North America. What does this mean for the North American engineer?
03/01/03  India Becomes Backoffice to the World  With improvements in communication and collaboration, more and more backoffice functions can be moved to 'offshore' locations. The bottom-line concious banking industry is leading the way.
02/26/03  Has Software Development Become a Commodity?  One of the biggest keys to success in the software industry is standardization. Looking to the future, where does this all lead?
02/23/03  Outsourcing America  Can anyone stop the inevitable force of globalization. This posting is a reponse to a recent article titled "View from Lodi, CA: Outsourcing America?".
02/19/03  Clinical Process Outsourcing, a Case Study  In another example of effective outsourcing, Wipro Technologies, has developed a model for clinical process outsourcing (CPO). Doctors in India are able to support local physicians by reading radiology scans.
02/13/03  What is Business Process Outsourcing (BPO)  BPO is a very innocuous title for a revolutionary way of conducting business. Today when someone says 'back office', they are likely talking about India!