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Outsourcing World: archive of articles
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

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Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

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Articles by date:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  Survey shows customer satisfaction lagging amidst rising figures for offshoring
09/12/05  India's courts in session - overseas  Legal BPO next step up for India's outsourcing industry?
09/09/05  India's BPO regains lost ground  India's BPO industry fights to keep up with times and standards
09/08/05  A Dim Future for US IT Workers  

A new survey reveals that IT workers are growing more and more pessimistic because of their present working conditions.

09/07/05  Outsourcing from India instead  India creating jobs instead of fears of losing them
09/06/05  Forrester: Process change outsourcing posts biggest growth  Process change outsourcing and rate stability headline 2005 according to Forrester
09/05/05  Outsourcing Pharma R&D to India and China  China and India beyond the BPO and IT outsourcing limelight
09/01/05  Gartner: FSPs should boost outsourcing  Gartner encouraging FSPs on outsourcing
08/31/05  Nudging Australia into deeper offshore waters  Australia to host SEARCC and address outsourcing hindrances
08/30/05  Security programs for India's contact centers  India fights back with employee history and faster prosecution
08/29/05  Outsourcing spurs education diversification  Education to offset outsourcing threat
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  Microsoft-Nasscom certification programs to boost Indian ISVs performance
08/25/05  Gartner: India could lose hold on outsourcing market  Gartner study warns India against dangers of complacence.
08/24/05  India steps up offshore staff quality control  India aiming to raise BPO worker standard through national testing
08/23/05  Next US outsource target: Russia  From being the cold front, Russia now the next outsource front
08/22/05  India's OPD faces skills shortage  India’s local Outsourced Product Development industry to import from US if skills shortage worsens
08/22/05  India's OPD faces skills shortage  India’s local Outsourced Product Development industry to import from US if skills shortage worsens
08/18/05  Offshore the DIY way  UK companies DIY in offshore outsourcing
08/18/05  Outsourcing to India's postmen  Indian postmen now outsourcing agents
08/17/05  India Faces a Brand New Scandal  India now faces another outsourcing-related scandal, this time involving Australian clients.
08/16/05  Philippine Outsourcing Needs to View Alternatives  Lawrence Hughes suggests alternatives of outsourcing in the Philippine economy.
08/12/05  CWJobs: 11% Increase In IT Worker Demand  Public sector showing increasing demand for IT workers
08/11/05  BPO growth projected at 3.3%  Positive US outsourcing growth seen for the next five years
08/10/05  India hosting business interns  Business interns flock to India for better experience and insight in the global field of business
08/09/05  Retraining for British staff  CSC to use offshoring savings for staff retraining
08/08/05  TPI: European outsourcing on the rise  Outsourcing steadily climbing up European shores
08/05/05  US online ads boost Indian BPO revenues  US ads working for Indian BPOs
08/04/05  Beijing outsourcing center: Microsoft-Langchao tandem  Beijing home to latest outsourcing team up
08/03/05  Outsourcing small scale  Outsourcing small to reach big time
08/02/05  BPO against the Force of Nature  Indian firms struggles to continue operations despite flood problems.
08/01/05  Evalueserve: Indian outsourcing heading for consolidation  Indian outsourcing players up for consolidation
07/26/05  India: Home to outsourced forests  Outsource air freshness via trees in India
07/22/05  Foote Partners: Outsourcing no longer a threat to US IT salaries  Outsourcing actually a leg-up for US IT pay
07/22/05  Foote Partners: Outsourcing no longer a threat to US IT salaries  Outsourcing actually a leg-up for US IT pay
07/21/05  PeopleSupport Center: new Philippine regional BPO headquarters  PeopleSupport’s new regional headquarters, BPO center already operational in RP
07/20/05  EU companies show interest in RP IT services  Promising RP-EU IT outsourcing tie ups
07/18/05  Poor management relationship takes toll on outsourcing success  Management relationships related to outsourcing success
07/15/05  Africa gearing to be next BPO hub  Africa catching up in the BPO race
07/14/05  McKinsey: 4.1 Million jobs to be affected by outsourcing come 2008  Global outsourcing still on the upswing by 2008
07/13/05  India IT firms enjoying outsourcing cash flow  Profits up for India’s IT outsourcing firms
07/12/05  India IT firms enjoying outsourcing cash flow  Profits up for India’s IT outsourcing firms
07/12/05  US paychecks checked in India  1 million US paychecks in India – for processing
07/11/05  EAPs for Indian BPOs  EAPs offered to help stressed out BPO workers
07/08/05  Asian leg of Accenture hiring  Asia as Accenture’s next employee haven
07/07/05  Meteorology jobs flying to outsourced skies  Flying United, flying meteorology jobs
07/05/05  WTO: Outsourcing not behind job loss  WTO report clearing outsourcing as job loss cause
07/01/05  India to crack down on cybercriminals  India to tighten data security and privacy laws amidst controversy
06/30/05  Outsourcing and the loves and lives of the night  Getting more out of nighttime work life
06/30/05  Princeton prof defends outsourcing  Outsourcing working in US’ favor as well, as seen by Gene Grossman, Princeton professor
06/28/05  Data safer offshored  Outsourced data actually safer brought offshore than in US confines
06/27/05  Indian BPOs unfazed by call center scandal  Indian BPO going strong despite information leaks
06/24/05  RP gearing to be top ICT outsourcing destination  Top ICT outsourcing spot could soon rise in the Philippine’s Cebu
06/23/05  MP, ONS clash over electronic records outsourcing  MP worried over ONS move to move out old records
06/22/05  NiSource jobs outsourced to IBM  NiSource Jobs cut, transferred, in multi-million IBM deal
06/21/05  NICE system at work in GECIS India  GECIS India inks deal for new software suite
06/20/05  IBM to offer new outsourcing service  IBM venturing into BTO for bigger market chunk
06/17/05  Outsourcing dissastisfaction on the rise  Study shows buyers of outsourcing services are getting dissatisfied with offshore service providers
06/16/05  Offshoring worries worked out  Offshoring anxieties analyzed in McKinsey report
06/14/05  Customer personal data reaching foreign shores  Data offshored with services a security threat
06/10/05  Stopping India's skills shortage  India’s skills shortage to be addressed at intermediary level
06/09/05  India's qualified worker population running out  Labor shortage despite large worker pool?
06/07/05  India moves to stop US outsourcing ban  Proposed outsourcing ban alarms India
06/07/05  Pharma to outsource from India  US-based pharmaceutical heading for India for materials, sales, and operations.
06/06/05  UK's IT force threatened by onshore offshoring?  Will onshore offshoring upset the balance of work and workers in Britain?
06/02/05  Comparing offshoring digits  Offshoring offers savings and more
05/31/05  IT outsourcing moving from India's cities  IT jobs heading for the small towns
05/30/05  Dubai venue for global IT outsourcing meet  First global forum for IT outsourcing to be held in Dubai
05/27/05  UK IT getting more outsourcing-oriented  UK companies allocating more for IT outsourcing
05/26/05  Offshoring strategy reviewed due to A&O target trouble  Logistics pose challenges to outsourcing
05/25/05  Outsourcing a helping hand for message management  Outsourcing relieves message management burden
05/23/05  EU population drop boon for Indian outsourcing  Aging EU population encourages Indian outsourcing
05/20/05  Economics of offshoring  Book tackles the direction of the offshoring trend
05/19/05  Disney to offshore IT work  Disney does the job juggle
05/18/05  IT jobs being edged more and more offshore  More IT jobs to head out the door and off the shore
05/16/05  More finance firms offshoring  Financial services companies step up offshoring of services
05/12/05  Wipro to venture into consulting  Wipro Technologies branching out into consulting
05/11/05  FSA cites relocation risks  FSA points out offshore risks of relocating
05/10/05  Lloydds TSB Union lobbying against outsourcing  UK Union lobbying against outsourcing
05/05/05  Abusive calls not tolerated in Indian call centers anymore  Possible solution in sight for call center abuse
05/04/05  Dell to expand operations outsourced to India  Dell back in India and growing in size, operations
05/03/05  eBay heading for India to invest $21M  India and eBay promising greater growth in offshoring
04/29/05  Australia to benefit from Indian outsourcing  Australian programmers on winning end of outsourcing
04/28/05  Indian outsourcers spared by tsunami  Despite widespread damage wreaked by the 2004 tsunami, IT and BPO outsourcers in India have emerged intact.
04/27/05  Indian offshoring leaders enjoying growth  India’s outsourcing giants showing no signs of slowing down.
04/21/05  Offshoring rollback?  Offshored services brought back in-house
04/20/05  Offshore companies eyeing Canada for expansion  Canada as next offshore destination
04/19/05  Canadian firms wary of offshoring  Report shows Canada’s hesitation to offshore
04/19/05  Indian BPO under fire  Piecing together offshoring's broken image
04/17/05  Silicon Valley still losing jobs and people  Silicon Valley still losing jobs despite upturn in economy
04/14/05  IT offshoring boosts economy  Offshore IT outsourcing actually giving the economy a helping hand
04/14/05  70% of Indian BPO companies headed for danger  Indian BPO companies in danger of folding up
04/12/05  Philippine call center industry expected to generate $960 M  RP call centers to generate $960 M
04/11/05  Indian police catch up with outsourcing fraud  Indian police arrest ex-call center employees in outsourcing fraud
04/11/05  HR BPO on the rise  Optimistic predictions for HR outsourcing
04/07/05  Offshore Outsourcing increase seen in 2015  Bigger things in store for offshore outsourcing over the next 10 years, according to research
04/07/05  South Africa: new call center hub  South Africa tops call center list
04/05/05  Japan: Vietnam's next outsourcing focus  Vietnam scouting around Japan's outsourced software market
04/05/05  Philippines aiming for Europe's BPO market  RP heading for Europe’s BPO market
04/04/05  Philippine outsourcing firms targeting Japan and Europe job markets  The Philippines in the market for job markets
04/01/05  Dutch government aids Philippine BPO industry  Philippine BPO gets help
03/31/05  London's financial services to be outsourced to India  London’s money and moneyed jobs pouring into India
03/29/05  Outsource businesses pushing for security and development  Outsource businesses pushing for security and development; industries and government on toes
03/29/05  CSC to service Chinese insurer  CSC wins outsourcing deal with Chinese insurance company
03/28/05  US warming up to Indian legal outsourcing  Legal outsourcing to India catches on
03/22/05  Japan - India tie-up for ICT  Promising collaboration between nations for improved ICT services.
03/22/05  Offshoring can pull up Philippine competitiveness  Going up the offshoring way
03/20/05  Entrance Exams For Indian BPO Candidates  Certification exams to be given for BPO work
03/17/05  Attributing outsourcing attrition  BPO sector losing people to growth gap and job fulfillment
03/17/05  New outsourcing twists to old accounting practices  New twists in old school accounting lessons.
03/17/05  Outsorucing twists to old accounting practices  New twists in old school accounting lessons.
03/15/05  Offshoring advice: Be upfront with customers  Open communication lines opens up the public’s mind to offshoring
03/15/05  India outsourcing education as well  India educating the educators in outsourced global education
03/14/05  Outsourcing costs more than in-house - Gartner  Gartner shows outsourcing to cost more than in-house services, but. . .
03/08/05  India outsourcing industry targeted by terrorists  India companies beefing up security and terrorism preparedness
03/08/05  Philippine DTI teams up with education sector to boost outsourcing  Philippine DTI partners with schools to improve quality of work and workers
03/07/05  India still leading in IT Offshoring  India still bests other contenders for IT destination
03/03/05  Risk-reducing tips when outsourcing to China  Keeping your head and your business while outsourcing to China
03/03/05  SITEL sweeps ContactCenterWorld.com awards  Recognition earned where recognition is due in the field of inbound contact center outsourcing
03/01/05  Outsourcing onshore to rural America  No need to look far to outsource jobs. Your very own backyard may be good enough.
03/01/05  American anger over outsourcing flooding Indian call centers  The outpouring of angst and anger to calls outsourced to India.
02/28/05  China and India outsourcing have financial backing  Offshoring funding fears allayed by good Asian turnout
02/23/05  US Labor Dept: Offshoring has minimal effects on layoffs  Offshoring not the culprit behind mass layoffs
02/22/05  Philippine CAD market sidelined by offshoring  CAD market resources heading out the Philippine windows?
02/21/05  Eastern Europe set to take over Asia's spot in outsourcing  Eastern Europe edging its way into the outsourcing race
02/18/05  UK lukewarm to tech support outsourcing  UK refraining from outsourcing IT tech support despite benefits
02/15/05  The Convergys Experience In India  India's outsourced services flourish under Convergys
02/15/05  India on the rise as health care destination  India gearing to rank as health care outsourcing destination
02/14/05  Home-based Call Centers catching on  Outsourcing to call centers need not go far from home anymore.
02/10/05  Accounting Outsourcing to India  Taking India into account for accounting outsourcing
02/09/05  Pakistan up and coming on the Outsourcing horizon  Pakistan fast climbing into the outsourcing scene
02/08/05  Survey: Protectionism cannot solve US job loss  Job loss is not a product of outsourcing – it could actually even provide the key to dealing with it
02/07/05  Outsourced Fastfood?  Food fast heading out the drive through windows worked next state
02/03/05  Stable IT growth seen for 2005  Thinking small – and medium enterprises to reach the top of the (selling) list
02/03/05  India: The new work frontier  India as the ‘it’ (and not just the IT) place for business.
02/02/05  Outsourcing sparks racism  Outsourcing as source of insecurity and outbursts of hatred and racism.
01/31/05  CSA Assistance outsourced as well  With nearly every service outsourced, even services attending to the needs of the Customer Service Associates follow the outsourcing trend.
01/28/05  Accent issues for BPO  Accentuating differences in service served over different shores?
01/27/05  CSRs not cut out for selling  Even in the CSR world, a jack-of-all-trades would master none.
01/26/05  Outsourcing as Business in Asia Pacific  Outsourcing has evolved from a mere practice to an established business for companies in the Asia Pacific region
01/25/05  India to handle US IT work  Resource allocations form core of decisions to delegate software production.
01/24/05  Europe seizes market for new outsourcing contracts  Marked differences surface for each market component in offshore outsourcing
01/23/05  Wipro places in First Annual ‘Offshore 100’ Ranking of Top Global Suppliers  Recognition for quality excellence in the offshoring shores.
01/19/05  Weakened Dollar and Outsourcing Helped IBM Come Out on Top  Offshore outsourcing was a good part of the strategy.
01/18/05  Retired DHL CEO Speaks Up for Offshoring  Offshoring "benefits the consumer."
01/12/05  Infosys Reports 52% Profit Rise in Third Quarter  Other major Indian software BPOs look forward to similar profit boom.
01/10/05  UK Gained 16b Last Year, Thanks to Outsourcing  More offshoring from UK to India seen in 2005.
01/03/05  North American Workers Gear Up for Exodus  Job-hopping is "in" in 2005.
12/22/04  Hiring Work From Home Reps to Keep Call Center Jobs Onshore  An IDC study gives call center managers a new idea to play with: hiring onshore work-from-home representatives.
12/16/04  "Godfather of Russian Outsourcing" Shares Big Dreams  Alexis Sukharev is optimistic about Russia's future as an offshoring destination.
12/15/04  US Dollar Fall Causes International Job Market Worry  North America is not the only nation that thinks this is bad news.
12/07/04  Offshoring Medical Work Saves Lives  Round-the-clock radiology services help North American hospitals deal with overload.
12/03/04  IMF: India-bashing unjustified  First world nations are told: Don't bite the hand that feeds you.
11/30/04  Study Ranks Top Indian Cities  neoIT ranks 27 Indian cities for offshore competitiveness.
11/26/04  Chinese Lawmakers Gear Up to Protect Local Software Industry  China may yet get ahead of the US in applying strict protectionist measures.
11/23/04  Reuters Fears Offshoring Will Cut Jobs  Reuters UK and EU face job loss fears due to offshoring.
11/19/04  China Looks to India for English Skills  China acknowledges the strength of India's English-speaking workforce.
11/18/04  More IT Outsourcers Prioritize Skills Over Savings  InformationWeek shows that this year, IT business professionals place more confidence in IT outsourcing -- and less priority on cost.
11/18/04  Pakistan IT Ministry Drafts Data Protection Act  The Pakistan Ministry of Information Technology proposes penalizing local data security violators.
11/16/04  Microsoft Teams Up With Indian Service Providers  Microsoft forges a multimillion dollar deal with Infosys and Wipro.
11/09/04  GE Sells Majority Stake of Indian Outsourcing Branch  Yesterday, General Electric, Co. (GE) sold a majority stake of its India outsourcing arm to two US-based private equity firms for US$500 million.
11/05/04  New Software to Make Programmers Obsolete?  Mahindra British Telecom announces that it is developing software for converting "legacy applications" into new programming languages.
10/30/04  Problems With Cost Effectiveness in Offshoring Financial Jobs  Preparation is vital.
10/29/04  National Hub to Make India an Internet Superpower  India announced the existence of a national internet hub that will connect all service providers and boost web traffic in the country.
10/27/04  Larry Ellison on Offshoring as a Philanthropy  Oracle's CEO Larry Ellison takes a stand: offshoring is not a crime. Rather, it is a way to improve lives.
10/25/04  Insourced Jobs Pay More  Prof. Matthew Slaughter's paper, "Insourcing: Making Jobs Work for America," plays up an interesting point: insourced jobs pay more.
10/21/04  Two Studies Conflict on US Tech Jobs  Does job gain balance out job loss in the States?
10/14/04  Skills Shortage in South African Software Sector  A study revealed that "a significant number of companies are ignoring the need to address a shortage of skills in the software sector in South Africa."
10/13/04  Ferguson: Offshoring Impact on US Employment Exaggerated  US Federal Reserve Board Vice Chairman Roger W. Ferguson Jr. said very few jobs are being offshored.
10/10/04  Kerry says outsourcing inevitable  Sen. Kerry does not aim to stop outsourcing, seeks instead a "fair playing field."
10/05/04  Gates does not consider India and China "threats"  Bill Gates says India and China are not going to take jobs away from the US.
10/01/04  California governor vetoes three anti-offshoring bills  Three anti-offshoring bills all but junked in California.
09/28/04  Many European IT Directors Don't Outsource  Of 700 IT directors in Europe, 97% plan to keep their IT strategy management in-house.
09/22/04  Offshoring reaches "tipping point," says UN  The United Nations shares its views on offshore outsourcing.
09/19/04  Britain vows to keep BPO  BHC Sir Michael Arthur says Britain will not stop business process outsourcing.
09/14/04  EU ministers oppose punishment proposal  The EU junks a proposal to discourage offshoring.
09/12/04  South Africa urged to free up labor market  Analysts are concerned that "inflexible" regulations in South Africa keep the region from being globally competitive.
09/06/04  Philippines opens new IT training facility  The new UPITTC specifically aims to train IT workers for employment in outsourcing companies.
09/03/04  Malaysia poised to compete in offshoring market  Malaysia will lower its business costs and develop its high-tech zone to remain competitive among other offshoring countries.
09/01/04  Poll ranks TCS, Infosys and Wipro as leaders of India's IT  Premier Indian finance portal Equitymaster rates three key players in the Indian IT industry.
08/27/04  California passes anti-outsourcing bill  Governor Schwarzenegger's state says "no" to outsourcing.
08/25/04  Australia divided on IT offshoring issue  Two Australian officials openly support offshore outsourcing.
08/23/04  More offshoring to India after US elections  "You ain't seen nothing yet."
08/18/04  Losing faith in Indian IT  Despite India's efforts to remain attractive to businesses overseas, faith seems to be crumbling on the home front.
08/12/04  India's IT industry shows hand of steel  India's IT industry launches a full-blown campaign to prove it is serious about security.
08/02/04  Keeping Up with the Offshoring Movement  Boston Consulting orders full speed ahead with offshoring.
07/29/04  Budget conscious Microsoft sneaks overseas  $1 Billion in budget cuts and offshoring contracts make Microsoft leaner and meaner
07/27/04  Satisfaction isn't guaranteed  Make a rational assessment before offshoring a project.
07/27/04  Outsourcers focus on employee benefits  Hallmark and Barclays show sensitivity in recent outsourcing deals
07/22/04  Australia: Looking for alternative locations, skills  India is not the only choice.
07/20/04  Open up, Dubai  Dubai offers benefits as an outsourcing location.
07/14/04  Study Says "Positive Outweighs the Negatives" in Offshore Outsourcing  UK National Outsourcing conference research
07/12/04  The race for HR supremacy  A big merger of two promiment HR outsourcers
07/06/04  Opening markets  Bush assistant speaks favorably about outsourcing to India
06/29/04  Service providers: Put your money where your mouth is  Maintain high quality of service, by preparing for disaster.
06/28/04  Have outsourcing, will travel  Rethinking the corporate travel manager.
06/25/04  In pursuit of mid-sized outsourcers  Freelance markets offer an entry point into outsourcing.
06/23/04  Amen to outsourcing  Catholic Church outsources to Kerala India
06/22/04  "Mega-trend" means mega-backlash for India  Gartner says the outsourcing backlash will stay.
06/18/04  What's making successful IT departments click  The best do outsourcing.
06/16/04  Going West to sell the East  Chinese software company tries to be like India.
06/15/04  Bad publicity turned good  No such thing as bad publicity for offshoring vendors
06/14/04  US law firms take a bite of outsourcing pie  Lawyers get overseas support with offshoring.
06/11/04  Finding the right mix  Cost savings and access to valuable skills are reasons for outsourcing.
06/10/04  Keeping the core alive  Sears outsources $1.6 billion in I.T work
06/08/04  Wipro tops list of Indian players  Wipro is among top 10 outsourcers in the United States
06/07/04  3COM: Managing outsourcing as "core competency"  3COM switches to outsourcing
06/03/04  HR outsourcing a big hit in Asia Pacific  More statistics on HR outsourcing
06/01/04  More animation outsourcing  India is animated about cartooning
05/31/04  Choose your outsourcing mode  The outsourcing menu continues to grow
05/28/04  Security is a major issue in outsourcing  Data security is one of the top 10 risk associated with offshoring
05/27/04  When small firms go big on outsourcing  Smart small businesses do outsourcing
05/26/04  Infosys intros “modular outsourcing”  The business process of business process outsourcing
05/25/04  VISA tries to master outsourcing  VISA is ready for BPO
05/24/04  IBM lands another deal  Global services wins a $450 million dollar deal with Qantas Airways from Australia
05/23/04  Forrester ups outsourcing forecast  Previous projections for offshoring have been increased 40%
05/22/04  India: Taking a step forward  India faces a new incoming government following the resignation of Prime Minister Atal Vajpayee
05/20/04  BPO on the rise  Many North American companies are opting for business process outsourcing.
05/18/04  China gunning for the US software outsourcing market  Already strong in Japan, China looks to do software outsourcing for US based companies
05/17/04  Outsourcing down under  Australia moves to become a global outsourcing player.
05/13/04  Expansion fuels outsourcing deals  Large outsourcing deals have recently expanded the reach of outsourcing providers.
05/11/04  HR outsourcing on the rise in Asia Pacific  Human resources is a fast moving business in India and other parts of Asia.
05/10/04  Taming down the "mother of all deals"  IBM pairs with an Indian outsourcer in mega-deal.
05/07/04  Destination: NEW ZEALAND  Considering New Zealand for offshore outsourcing projects
05/05/04  Blame it on the [media] hype  Coming soon - Offshore Outsourcing - the movie!
05/05/04  UK dominates Euro outsourcing  England accounted for more than half of the Euro outsourcing deals in 2003
05/02/04  Malaysian banks hot on outsourcing  Banks outsource to improve operating efficiency
04/30/04  Retailers focus on India  JC Penny outsources in India
04/29/04  IT, telecoms increase R&D outsourcing to India  More research and development goes to India.
04/28/04  Manpower outsourcing thrives in India  Steep staffing demands require skilled human resources professionals in India.
04/26/04  Chipmakers bet their chips on Bangalore  AMD will invest at least 5 million dollars to set up a design facility in Bangalore.
04/23/04  EU outsourcers go small  Research indicates that European companies prefer a multisourcing strategy.
04/22/04  Destination: JAMAICA  Jamaica is proving itself as a real nearshore outsourcing destination
04/21/04  HR outsourcing is here to stay  Companies find little backlash against outsourcing human resources.
04/20/04  Lab tests - the next outsourcing target for India  India has 20,000 laboratories and the ability to perform 1,500 different tests
04/19/04  HP to outsource more in Asia, Europe  HP wants to challege IBM as an offshore outsourcing leader.
04/16/04  Outsourcing with a tinge of blue  IBM's giant Global Services division continues to grow with the addition of various BPO capabilities.
04/15/04  Banking on outsourcing  Banks are committed to the efficiency gains found in offshoring.
04/14/04  Taiwan getting heavy on R&D  Government research institution SRI International looks to Taiwan for cost savings.
04/07/04  US retailers hot on the outsourcing trail  Best Buy, Sears, and Target take advantage of outsourcing.
04/06/04  Eastern Europe goes further East to outsource  Russia and Ukraine benefit from outsourcing investors in Eastern Europe.
04/05/04  McDonalds building outsourcing farm  Outsourcing - fast food style
04/02/04  China getting some offshoring buzz  India is looking to China to get the job done.
04/01/04  Pharma firms turn to India for expertise  Active ingredients for the pharmaceutical industry are commonly supplied by India.
03/31/04  India's outsourcing "glow"  Jewellery makers from Italy outsource to India.
03/30/04  India still no.1 in automotive outsourcing  High technology automotive work is outsourced to India.
03/29/04  Destination Outsourcing: TUNISIA  Tunisia has the potential to become an outsourcing hotspot in the near future.
03/26/04  Outsourcing is a two-way street  The outsourcers are outsourcing.
03/25/04  Nothing barely legal about outsourcing  Law firms are guilty of offshoring.
03/24/04  Globalization drives logistics outsourcing  As the world grows smaller - logistics headaches multiply.
03/23/04  Who got game? The whole world does  Look for countries like Russia and China to quickly become prominent players in the game publishing industry.
03/22/04  Eastern Europe also braces for outsourcing demand  Two companies from Eastern Europe merge to create a stronger offshoring force.
03/19/04  From software programming to content production  Journalists from India contribute to CNET Builder.
03/18/04  Are Indian firms ready for employee acquisition ?  Employee acquisition may provide a new growth opportunity for top Indian outsourcers.
03/15/04  Outsourcing Widens Geographical Coverage in India  Cities other than Bangalore and Mumbai benefit as outsourcing to India continues.
03/12/04  Even Smaller Firms Turn to Offshoring  Start-ups are advised to use offshoring as a cost saving measure.
03/11/04  Giving Consumers a Choice About Offshoring  E-loan asks it's customers to chose between U.S. and India.
03/10/04  The Outsourcing Sound Bite  The outsourcing issue is not as black and white as many politicians propose.
03/09/04  US: Bastion of Innovation  U.S. workers create leading edge technologies that make their companies more productive.
03/05/04  The politics of outsourcing  In an election year, offshoring of jobs has become a big issue.
03/04/04  Real Estate Booms with Outsourcing in Developing Countries  Multinational firms are in a mad dash for office space in Philippines and India.
03/03/04  Marketing, Advertising and PR can be Outsourced  Marketing, PR and advertising are likely targets for outsourcing.
03/02/04  The Modern Marco Polo Looks to Asia for Outsourcing  The distinct skills of Asian companies and workers continue to spur the outsourcing movement further.
02/27/04  SPOTLIGHT INDIA: US drug makers turn to India to help lower costs  US drug makers could save at least 60% in producing new drugs by outsourcing R&D and other services to India.
02/26/04  SPOTLIGHT INDIA: Globalization  Globalization has played a significant role in India's rise as an economic force.
02/25/04  SPOTLIGHT INDIA: Brainpower is India's Most Potent Weapon  There are now 150,000 IT engineers in Bangalore versus 120,000 in Silicon valley.
02/23/04  SPOTLIGHT INDIA: Thriving Amid Imperfections   Outsourcing to India is still an imperfect process in an imperfect country.
02/20/04  State of Animation - Outsourcing  Outsourced projects in the animation industry is going to India, Korea, and Philippines.
02/19/04  BPO has Evolved into Higher-Value Services  Patent writing and IT solutions are among the new services offshore outsourcers are providing.
02/18/04  Human Resources Can be Outsourced Too, Says IBM  IBM is sending payroll processing, benefits administration, human resources data management, and other HR tasks to the Philippines.
02/17/04  Competition Leads to Higher-Value Outsourced Services  Increased competition for outsourcing contracts is pushing more capable providers upstream in the services they provide.
02/16/04  White Collar Jobs Become Hot Target for Outsourcing  Outsourcing of knowledge workers to places like India and Philippines is happening today.
02/12/04  Culture, as defined by outsourcing (part 3)  Part 3 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - establishing trust over international and cultural boundries.
02/10/04  Culture, as Defined by Outsourcing (part 2)  Part 2 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - what is the fundamental nature of cultural differences?
02/09/04  Culture, as Defined by Outsourcing  Part 1 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - many problems teams face are traits of human nature, and not distributed teams.
02/06/04  India on the Rise, Salary-wise  In 2003, programmers in India received the highest salary increases among Asia-Pacific countries.
02/05/04  Could India be the Next Global Melting Pot?  Offshore outsourcing could reverse the trend of immigration to the United States.
02/04/04  Wanted Software Engineers: Google clicks on India  Silicon Valley technology leader Google is recruiting software engineers in Bangalore, India.
02/03/04  Consultants Find Goldmine in Outsourcing  Management consultants are likely to find offshore outsourcing a profitable business.
02/02/04  What’s next after outsourcing? Creativity.  Countries that are actively outsourcing jobs must adopt innovative strategies to remain competitive.
11/09/03  Retraining the American Worker in the Face of Offshore Outsourcing  Offshore outsourcing is here to stay. The $300/month salary of a Filipino worker cannot be ignored. What can an American worker do to stay competitive?
11/09/03  Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing.  Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach?
10/19/03  Creative Outsourcing Relationships Can Benefit Strong Offshore Providers  Offshore outsourcing providers will always be at a disadvantage to win a contract with a United States based company. This can be beat by proposing a creative agreement with a buyer.
10/03/03  Reduction in H1-B Visa Program Takes Effect  Starting October 1, 2003, the number of H1-B visas issued by the United States Government will be reduced by 2/3, causing mixed feelings for many in North America.
07/27/03  Political Turmoil in the Philippines  To become a leader in offshore outsourcing, the Philippines must convince the world it has achieved political stability.
07/27/03  Anger Against Offshore Outsourcing Will Quickly End  Past history shows that legislation directed against offshore outsourcing is unlikely.
07/26/03  Can Indian Manpower Scale to Meet Rising World BPO Demands?  Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services.
06/30/03  Continued Pressure on Offshore Outsourcing Billiing Rates  An efficient market will continually re-evaluate the best hourly rate for outsourced services.
06/28/03  Offshore Outsourcing to India May Soon Feel the Business Cycle  As large corporations rush to adopt offshore outsourcing practices, a shortage of capable talent may quickly drive prices up.
06/27/03  Offshore Outsourcing and the H1-B Visa  H1-B visa holders can be affected by offshore outsourcing just as much as US citizens.
06/03/03  Near-shoring Becomes a Complement to Offshore Outsourcing  Consider an outsourcer with a near-shore strategy.
05/31/03  The Offshore Technology Labor Market Tightens  The competition for skilled technology workers at top offshore outsourcing locations has increased, cutting into corporate margins.
05/31/03  A Look to the Philippines for Offshore Outsourcing  While it clearly trails India in it's outsourcing prowess, the Philippines do offer some very compelling features.
05/31/03  Process, Process, Process. Outsourcing to India  Offshore outsourcing to India is clearly a wave of the future for many jobs. Learn from the advice of CIO experts.
05/10/03  Internationalization Holds Big Growth Potential for E-business  People will flock to the Internet, if they can read it.
05/08/03  Offshore Outsourcing Market Deals With 'Underpricing'  The market for business process outsourcing services has proven to be very competitive.
05/06/03  Offshore Outsourcing is Exporting IT Jobs  Until the compelling economic advantages disappear, this trend is unlikely to stop.
05/05/03  Surprise! E-business is Alive and Well.  Rumors of the death of e-business have been greatly exaggerated.
05/04/03  BPO Market in India Wrestles With High Turnover Rates  High demand for skilled workers in India has created thrashing in the labor market.
04/27/03  Installing WiFi Into Schools is a 'No-brainer'  Laptop access to the Internet via WiFi will present students the chance for continuous learning.
04/23/03  Examining Web Services Strategy  A closer look at how to take advantage of the rapidly growing web services market.
04/22/03  The Life of an African Software Developer  A report on the life of an African Software Developer
04/19/03  United States Has Saved $8 Billion Through Outsourcing  A recent report published by Inductis promotes benefits of outsourcing.
04/14/03  Infosys Quarterly Earnings Slip  Stock analysts expressed shock as Infosys Technologies reported lower earnings that expected.
04/08/03  Agile Outsourcing in Practice  ABN AMRO, the global bank with 110,000 employees in 60 countries uses agile outsourcing.
04/05/03  Oracle, Dell, and Linux  Dell's plan for the future includes enterprise hardware and commodity services.
04/05/03  An Inside Look at the US Patent System  Carnegie Mellon Univerity professor Michael Shamos speaks on business process patents.
03/28/03  Considering Long Term Outsourcing Relationships  A recent survey indicates that most companies do not have long term strategies for managing outsourcing relationships.
03/27/03  Agile Vs. Outsourcing  Respected author, Scott Ambler compares in-house agile development against offshore outsourcing.
03/27/03  "Caution" About Offshore Outsourcing  There could be dangers to firms that outsource technology services.
03/26/03  The Promise and Perils of Offshore Software Development  Offshore software development is not just for major corporations.
03/25/03  New Jersey Proposes Ban on Offshore Outsourcing  In an effort to save jobs from leaving the state New Jersey State Senator Shirley Turner proposes to ban offshore outsourcing on state contracts.
03/24/03  A Global Pricing War in the IT Industry  According to an Indian newspaper, Accenture has started a global pricing war for technology services.
03/23/03  Are Patents Producing New Ideas?  Programmers and economists are both against software patents.
03/21/03  Wages During a Recession  An interesting perspective on why wages continue to rise, even during a recession.
03/21/03  Wanda, the Next Step In Wireless Products  Texas Instruments has announced Wanda, a new chip that combines GSM, Wi-Fi, and Bluetooth, all on one chip.
03/18/03  Wi-Fi Usage Grows Rapidly  Have you had a 'Wi-Fi' moment?
03/16/03  The Cost of War  A war on Iraq will cost at least 60 billion dollars. Could this be more wisely spent?
03/13/03  Redefining the American Software Engineer  A news.com article reports on the growing trend of offshore outsourcing in North America. What does this mean for the North American engineer?
03/08/03  Game Theory Perspective on Intellectual Property  A game theory expert points out that intellectual property will slow economic growth in a free market economy.
03/06/03  Finding the Right Price  What exactly determines the right price for a product? Until recently, it seems like guessing was the best strategy.
03/05/03  Content and the failure of AOL Time Warner  Many reasons can be sited for the failure of the large media conglomerate. Could it just be TOO much content?
03/03/03  Game Theory in the Computer Industry  How does the old prisoners dilemma game unfold when applied to the modern world of computing?
03/01/03  India Becomes Backoffice to the World  With improvements in communication and collaboration, more and more backoffice functions can be moved to 'offshore' locations. The bottom-line concious banking industry is leading the way.
02/28/03  Software Development as a Commodity, Continued  Continuing on the theme from the previous posting, I further develop the argument that software development is moving towards commoditization.
02/26/03  Has Software Development Become a Commodity?  One of the biggest keys to success in the software industry is standardization. Looking to the future, where does this all lead?
02/23/03  Outsourcing America  Can anyone stop the inevitable force of globalization. This posting is a reponse to a recent article titled "View from Lodi, CA: Outsourcing America?".
02/19/03  Clinical Process Outsourcing, a Case Study  In another example of effective outsourcing, Wipro Technologies, has developed a model for clinical process outsourcing (CPO). Doctors in India are able to support local physicians by reading radiology scans.
02/14/03  A New Kind of Science  A report on Stephen Wolfram, his new book, and a first hand encounter.
02/13/03  What is Business Process Outsourcing (BPO)  BPO is a very innocuous title for a revolutionary way of conducting business. Today when someone says 'back office', they are likely talking about India!
02/11/03  An Examination of Agile Development  Constant feedback is one of the core principals of agile software development.
02/09/03  Sun Doubts It's Own Java  Serious bugs in the Solaris Java runtime environment (JRE) have not gone unnoticed within Sun offices. Tough times are ahead for Sun.
02/03/03  Some People Like Doing Things the Hard Way  Even with the time and effort that has gone into studying software projects and project management techniques, many projects are doomed to failure before they begin. Some people just like to do things the hard way.
02/02/03  Offshore Software Development Quickly Becomes Standard.  What was once a last resort for cash strapped corporations is now becoming the de facto standard in the information technology industry. Hot growth areas include offshore applications management and near-shore development centers.
02/01/03  The Daily Scrum  Often, the simplest solution is the best solution. In technical project management, Scrum presents a very simple way to keep track of everyones responsibilities.
01/29/03  Globalization and White Collar Work  The fact that globalization is sending jobs from the United States to developing nations is not new. The fact that these jobs are white collar is!
01/28/03  More Game Theory in the Business World  An analysis of common contract clauses from the perspective of game theory.
01/27/03  How Game Theory Can Be Applied to the Software Business  Using conecepts of game theory can lead to many unexpected revelations about software product positioning. In fact, these rules can show many new opportunities for mutually beneficial collaborations.
01/26/03  Taking Software Development to the Next Level  Give teams of software developers a set of simple rules to play by, and watch productivity explode!
01/24/03  The Wireless Internet Access Phenomenon  Wireless internet access hotspot model is taking off quickly. Will this change the world as we know it?
01/22/03  Artificial Intelligence Aids the War on Spam  The use of a 'trained' neural net shows a great deal of promise in initial tests.
01/20/03  Considering Open Source Software  Comparison of motives behind developing open source software versus proprietary software.