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Outsourcing World: offshoring related archive
outsourcing world covers news articles and commentary related offshore outsourcing, software development, and international business
Offshore Outsourcing World is intended to be a daily news magazine focused on offshore outsourcing - or offshoring. This publication will explain the process of offshoring.

Readers will learn how to select an offshore provider, what countries are leading the offshoring revolution, what business processes, in addition to software development, can be outsourced (BPO), and even how to help an outsourcing team perform at a high level.

Offshore Outsourcing World is sponsored by the Eversun Software Corp. and is edited by Danny Sullivan. We eagerly invite reader feeback to any and all content published on this site.

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Offshore Outsourcing World Archives:
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/28/05  Alban: Work from home - cure for India's call center attrition  Father of call center industry tells India to consider working from home
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/22/05  India's outsource workers snub unions  Indian outsource workers content without unions
09/21/05  Knowledge-based outsourcing: Australia's fresh offshoring prospect  Australia urged to enter the knowledge-based outsourcing arena
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/16/05  PWC: China prime financial services outsourcing spot  China and India top offshoring destinations, India threatened by labor costs
09/15/05  PWC: Rise in offshoring, drop in satisfaction  
09/12/05  India's courts in session - overseas  
09/09/05  India's BPO regains lost ground  
09/08/05  A Dim Future for US IT Workers  
09/07/05  Outsourcing from India instead  
09/06/05  Forrester: Process change outsourcing posts biggest growth  
09/05/05  Outsourcing Pharma R&D to India and China  
09/01/05  Gartner: FSPs should boost outsourcing  
08/31/05  Nudging Australia into deeper offshore waters  
08/30/05  Security programs for India's contact centers  
08/29/05  Outsourcing spurs education diversification  
08/26/05  Microsoft-Nasscom Certs for Indian IT firms  
08/25/05  Gartner: India could lose hold on outsourcing market  
08/24/05  India steps up offshore staff quality control  
08/23/05  Next US outsource target: Russia  
Complete Offshore Outsourcing World archives

Topic Category:  offshoring
09/30/05  Gecis Global reborn as Genpact  Genpact: New name backed by old school outsourcing expertise
09/29/05  SME cinches top UK top outsourcing award  SME Wax Info Ltd wows UK outsourcing association
09/26/05  PWC: Companies slow in reaping outsourcing benefits  Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies
09/23/05  Indian students: BPO jobs prestigious but short-lived  BPO hip and hot with Indian students
09/20/05  Datamonitor: Outsourcing activities moving from US contact centers to India  American contact center landscape fast changing with job flow
09/19/05  Israel's answer to outsourcing: Hiring Haredi women  Israel's haredi women rise to outsourcing challenge
09/15/05  PWC: Rise in offshoring, drop in satisfaction  Survey shows customer satisfaction lagging amidst rising figures for offshoring
09/08/05  A Dim Future for US IT Workers  

A new survey reveals that IT workers are growing more and more pessimistic because of their present working conditions.

09/07/05  Outsourcing from India instead  India creating jobs instead of fears of losing them
09/01/05  Gartner: FSPs should boost outsourcing  Gartner encouraging FSPs on outsourcing
08/31/05  Nudging Australia into deeper offshore waters  Australia to host SEARCC and address outsourcing hindrances
08/22/05  India's OPD faces skills shortage  India’s local Outsourced Product Development industry to import from US if skills shortage worsens
08/22/05  India's OPD faces skills shortage  India’s local Outsourced Product Development industry to import from US if skills shortage worsens
08/18/05  Offshore the DIY way  UK companies DIY in offshore outsourcing
08/17/05  India Faces a Brand New Scandal  India now faces another outsourcing-related scandal, this time involving Australian clients.
08/16/05  Philippine Outsourcing Needs to View Alternatives  Lawrence Hughes suggests alternatives of outsourcing in the Philippine economy.
08/09/05  Retraining for British staff  CSC to use offshoring savings for staff retraining
08/04/05  Beijing outsourcing center: Microsoft-Langchao tandem  Beijing home to latest outsourcing team up
08/02/05  BPO against the Force of Nature  Indian firms struggles to continue operations despite flood problems.
08/01/05  Evalueserve: Indian outsourcing heading for consolidation  Indian outsourcing players up for consolidation
07/20/05  EU companies show interest in RP IT services  Promising RP-EU IT outsourcing tie ups
07/15/05  Africa gearing to be next BPO hub  Africa catching up in the BPO race
07/13/05  India IT firms enjoying outsourcing cash flow  Profits up for India’s IT outsourcing firms
07/12/05  India IT firms enjoying outsourcing cash flow  Profits up for India’s IT outsourcing firms
07/12/05  US paychecks checked in India  1 million US paychecks in India – for processing
07/08/05  Asian leg of Accenture hiring  Asia as Accenture’s next employee haven
07/05/05  WTO: Outsourcing not behind job loss  WTO report clearing outsourcing as job loss cause
06/30/05  Princeton prof defends outsourcing  Outsourcing working in US’ favor as well, as seen by Gene Grossman, Princeton professor
06/28/05  Data safer offshored  Outsourced data actually safer brought offshore than in US confines
06/27/05  Indian BPOs unfazed by call center scandal  Indian BPO going strong despite information leaks
06/23/05  MP, ONS clash over electronic records outsourcing  MP worried over ONS move to move out old records
06/17/05  Outsourcing dissastisfaction on the rise  Study shows buyers of outsourcing services are getting dissatisfied with offshore service providers
06/16/05  Offshoring worries worked out  Offshoring anxieties analyzed in McKinsey report
06/14/05  Customer personal data reaching foreign shores  Data offshored with services a security threat
06/07/05  India moves to stop US outsourcing ban  Proposed outsourcing ban alarms India
06/02/05  Comparing offshoring digits  Offshoring offers savings and more
05/20/05  Economics of offshoring  Book tackles the direction of the offshoring trend
05/19/05  Disney to offshore IT work  Disney does the job juggle
05/18/05  IT jobs being edged more and more offshore  More IT jobs to head out the door and off the shore
05/16/05  More finance firms offshoring  Financial services companies step up offshoring of services
05/10/05  Lloydds TSB Union lobbying against outsourcing  UK Union lobbying against outsourcing
04/29/05  Australia to benefit from Indian outsourcing  Australian programmers on winning end of outsourcing
04/27/05  Indian offshoring leaders enjoying growth  India’s outsourcing giants showing no signs of slowing down.
04/21/05  Offshoring rollback?  Offshored services brought back in-house
04/20/05  Offshore companies eyeing Canada for expansion  Canada as next offshore destination
04/19/05  Canadian firms wary of offshoring  Report shows Canada’s hesitation to offshore
04/19/05  Indian BPO under fire  Piecing together offshoring's broken image
04/17/05  Silicon Valley still losing jobs and people  Silicon Valley still losing jobs despite upturn in economy
04/14/05  IT offshoring boosts economy  Offshore IT outsourcing actually giving the economy a helping hand
04/14/05  70% of Indian BPO companies headed for danger  Indian BPO companies in danger of folding up
04/07/05  South Africa: new call center hub  South Africa tops call center list
04/05/05  Japan: Vietnam's next outsourcing focus  Vietnam scouting around Japan's outsourced software market
03/28/05  US warming up to Indian legal outsourcing  Legal outsourcing to India catches on
03/22/05  Offshoring can pull up Philippine competitiveness  Going up the offshoring way
03/07/05  India still leading in IT Offshoring  India still bests other contenders for IT destination
03/01/05  American anger over outsourcing flooding Indian call centers  The outpouring of angst and anger to calls outsourced to India.
02/15/05  The Convergys Experience In India  India's outsourced services flourish under Convergys
01/28/05  Accent issues for BPO  Accentuating differences in service served over different shores?
01/23/05  Wipro places in First Annual ‘Offshore 100’ Ranking of Top Global Suppliers  Recognition for quality excellence in the offshoring shores.
01/19/05  Weakened Dollar and Outsourcing Helped IBM Come Out on Top  Offshore outsourcing was a good part of the strategy.
01/18/05  Retired DHL CEO Speaks Up for Offshoring  Offshoring "benefits the consumer."
01/12/05  Infosys Reports 52% Profit Rise in Third Quarter  Other major Indian software BPOs look forward to similar profit boom.
01/10/05  UK Gained 16b Last Year, Thanks to Outsourcing  More offshoring from UK to India seen in 2005.
12/16/04  "Godfather of Russian Outsourcing" Shares Big Dreams  Alexis Sukharev is optimistic about Russia's future as an offshoring destination.
12/15/04  US Dollar Fall Causes International Job Market Worry  North America is not the only nation that thinks this is bad news.
12/07/04  Offshoring Medical Work Saves Lives  Round-the-clock radiology services help North American hospitals deal with overload.
12/03/04  IMF: India-bashing unjustified  First world nations are told: Don't bite the hand that feeds you.
11/30/04  Study Ranks Top Indian Cities  neoIT ranks 27 Indian cities for offshore competitiveness.
11/23/04  Reuters Fears Offshoring Will Cut Jobs  Reuters UK and EU face job loss fears due to offshoring.
11/18/04  Pakistan IT Ministry Drafts Data Protection Act  The Pakistan Ministry of Information Technology proposes penalizing local data security violators.
11/09/04  GE Sells Majority Stake of Indian Outsourcing Branch  Yesterday, General Electric, Co. (GE) sold a majority stake of its India outsourcing arm to two US-based private equity firms for US$500 million.
11/05/04  New Software to Make Programmers Obsolete?  Mahindra British Telecom announces that it is developing software for converting "legacy applications" into new programming languages.
10/30/04  Problems With Cost Effectiveness in Offshoring Financial Jobs  Preparation is vital.
10/29/04  National Hub to Make India an Internet Superpower  India announced the existence of a national internet hub that will connect all service providers and boost web traffic in the country.
10/27/04  Larry Ellison on Offshoring as a Philanthropy  Oracle's CEO Larry Ellison takes a stand: offshoring is not a crime. Rather, it is a way to improve lives.
10/25/04  Insourced Jobs Pay More  Prof. Matthew Slaughter's paper, "Insourcing: Making Jobs Work for America," plays up an interesting point: insourced jobs pay more.
10/21/04  Two Studies Conflict on US Tech Jobs  Does job gain balance out job loss in the States?
10/13/04  Ferguson: Offshoring Impact on US Employment Exaggerated  US Federal Reserve Board Vice Chairman Roger W. Ferguson Jr. said very few jobs are being offshored.
10/01/04  California governor vetoes three anti-offshoring bills  Three anti-offshoring bills all but junked in California.
09/22/04  Offshoring reaches "tipping point," says UN  The United Nations shares its views on offshore outsourcing.
09/19/04  Britain vows to keep BPO  BHC Sir Michael Arthur says Britain will not stop business process outsourcing.
09/06/04  Philippines opens new IT training facility  The new UPITTC specifically aims to train IT workers for employment in outsourcing companies.
09/03/04  Malaysia poised to compete in offshoring market  Malaysia will lower its business costs and develop its high-tech zone to remain competitive among other offshoring countries.
08/25/04  Australia divided on IT offshoring issue  Two Australian officials openly support offshore outsourcing.
08/23/04  More offshoring to India after US elections  "You ain't seen nothing yet."
08/18/04  Losing faith in Indian IT  Despite India's efforts to remain attractive to businesses overseas, faith seems to be crumbling on the home front.
08/12/04  India's IT industry shows hand of steel  India's IT industry launches a full-blown campaign to prove it is serious about security.
08/02/04  Keeping Up with the Offshoring Movement  Boston Consulting orders full speed ahead with offshoring.
07/29/04  Budget conscious Microsoft sneaks overseas  $1 Billion in budget cuts and offshoring contracts make Microsoft leaner and meaner
07/27/04  Satisfaction isn't guaranteed  Make a rational assessment before offshoring a project.
07/22/04  Australia: Looking for alternative locations, skills  India is not the only choice.
07/14/04  Study Says "Positive Outweighs the Negatives" in Offshore Outsourcing  UK National Outsourcing conference research
07/06/04  Opening markets  Bush assistant speaks favorably about outsourcing to India
06/29/04  Service providers: Put your money where your mouth is  Maintain high quality of service, by preparing for disaster.
06/25/04  In pursuit of mid-sized outsourcers  Freelance markets offer an entry point into outsourcing.
06/23/04  Amen to outsourcing  Catholic Church outsources to Kerala India
06/18/04  What's making successful IT departments click  The best do outsourcing.
06/16/04  Going West to sell the East  Chinese software company tries to be like India.
06/15/04  Bad publicity turned good  No such thing as bad publicity for offshoring vendors
06/14/04  US law firms take a bite of outsourcing pie  Lawyers get overseas support with offshoring.
06/11/04  Finding the right mix  Cost savings and access to valuable skills are reasons for outsourcing.
06/08/04  Wipro tops list of Indian players  Wipro is among top 10 outsourcers in the United States
06/07/04  3COM: Managing outsourcing as "core competency"  3COM switches to outsourcing
06/03/04  HR outsourcing a big hit in Asia Pacific  More statistics on HR outsourcing
05/28/04  Security is a major issue in outsourcing  Data security is one of the top 10 risk associated with offshoring
05/27/04  When small firms go big on outsourcing  Smart small businesses do outsourcing
05/26/04  Infosys intros “modular outsourcing”  The business process of business process outsourcing
05/25/04  VISA tries to master outsourcing  VISA is ready for BPO
05/23/04  Forrester ups outsourcing forecast  Previous projections for offshoring have been increased 40%
05/20/04  BPO on the rise  Many North American companies are opting for business process outsourcing.
05/18/04  China gunning for the US software outsourcing market  Already strong in Japan, China looks to do software outsourcing for US based companies
05/17/04  Outsourcing down under  Australia moves to become a global outsourcing player.
05/13/04  Expansion fuels outsourcing deals  Large outsourcing deals have recently expanded the reach of outsourcing providers.
05/11/04  HR outsourcing on the rise in Asia Pacific  Human resources is a fast moving business in India and other parts of Asia.
05/10/04  Taming down the "mother of all deals"  IBM pairs with an Indian outsourcer in mega-deal.
05/07/04  Destination: NEW ZEALAND  Considering New Zealand for offshore outsourcing projects
05/05/04  Blame it on the [media] hype  Coming soon - Offshore Outsourcing - the movie!
05/05/04  UK dominates Euro outsourcing  England accounted for more than half of the Euro outsourcing deals in 2003
04/30/04  Retailers focus on India  JC Penny outsources in India
04/28/04  Manpower outsourcing thrives in India  Steep staffing demands require skilled human resources professionals in India.
04/26/04  Chipmakers bet their chips on Bangalore  AMD will invest at least 5 million dollars to set up a design facility in Bangalore.
04/23/04  EU outsourcers go small  Research indicates that European companies prefer a multisourcing strategy.
04/20/04  Lab tests - the next outsourcing target for India  India has 20,000 laboratories and the ability to perform 1,500 different tests
04/19/04  HP to outsource more in Asia, Europe  HP wants to challege IBM as an offshore outsourcing leader.
04/15/04  Banking on outsourcing  Banks are committed to the efficiency gains found in offshoring.
04/14/04  Taiwan getting heavy on R&D  Government research institution SRI International looks to Taiwan for cost savings.
04/07/04  US retailers hot on the outsourcing trail  Best Buy, Sears, and Target take advantage of outsourcing.
04/06/04  Eastern Europe goes further East to outsource  Russia and Ukraine benefit from outsourcing investors in Eastern Europe.
04/02/04  China getting some offshoring buzz  India is looking to China to get the job done.
04/01/04  Pharma firms turn to India for expertise  Active ingredients for the pharmaceutical industry are commonly supplied by India.
03/31/04  India's outsourcing "glow"  Jewellery makers from Italy outsource to India.
03/30/04  India still no.1 in automotive outsourcing  High technology automotive work is outsourced to India.
03/29/04  Destination Outsourcing: TUNISIA  Tunisia has the potential to become an outsourcing hotspot in the near future.
03/26/04  Outsourcing is a two-way street  The outsourcers are outsourcing.
03/25/04  Nothing barely legal about outsourcing  Law firms are guilty of offshoring.
03/23/04  Who got game? The whole world does  Look for countries like Russia and China to quickly become prominent players in the game publishing industry.
03/22/04  Eastern Europe also braces for outsourcing demand  Two companies from Eastern Europe merge to create a stronger offshoring force.
03/19/04  From software programming to content production  Journalists from India contribute to CNET Builder.
03/18/04  Are Indian firms ready for employee acquisition ?  Employee acquisition may provide a new growth opportunity for top Indian outsourcers.
03/15/04  Outsourcing Widens Geographical Coverage in India  Cities other than Bangalore and Mumbai benefit as outsourcing to India continues.
03/12/04  Even Smaller Firms Turn to Offshoring  Start-ups are advised to use offshoring as a cost saving measure.