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Topic Category: outsourcing |
| SME cinches top UK top outsourcing award SME Wax Info Ltd wows UK outsourcing association |
| Alban: Work from home - cure for India's call center attrition Father of call center industry tells India to consider working from home |
| PWC: Companies slow in reaping outsourcing benefits Price Waterhouse Coopers survey shows slow first year offshoring benefits for financial service companies |
| Knowledge-based outsourcing: Australia's fresh offshoring prospect Australia urged to enter the knowledge-based outsourcing arena |
| Datamonitor: Outsourcing activities moving from US contact centers to India American contact center landscape fast changing with job flow |
| PWC: China prime financial services outsourcing spot China and India top offshoring destinations, India threatened by labor costs |
| PWC: Rise in offshoring, drop in satisfaction Survey shows customer satisfaction lagging amidst rising figures for offshoring |
| India's courts in session - overseas Legal BPO next step up for India's outsourcing industry? |
| India's BPO regains lost ground India's BPO industry fights to keep up with times and standards |
| Outsourcing from India instead India creating jobs instead of fears of losing them |
| Forrester: Process change outsourcing posts biggest growth Process change outsourcing and rate stability headline 2005 according to Forrester |
| Outsourcing Pharma R&D to India and China China and India beyond the BPO and IT outsourcing limelight |
| Security programs for India's contact centers India fights back with employee history and faster prosecution |
| Microsoft-Nasscom Certs for Indian IT firms Microsoft-Nasscom certification programs to boost Indian ISVs performance |
| Gartner: India could lose hold on outsourcing market Gartner study warns India against dangers of complacence. |
| India steps up offshore staff quality control India aiming to raise BPO worker standard through national testing |
| Next US outsource target: Russia From being the cold front, Russia now the next outsource front |
| India's OPD faces skills shortage India’s local Outsourced Product Development industry to import from US if skills shortage worsens |
| Outsourcing to India's postmen Indian postmen now outsourcing agents |
| BPO growth projected at 3.3% Positive US outsourcing growth seen for the next five years |
| Retraining for British staff CSC to use offshoring savings for staff retraining |
| TPI: European outsourcing on the rise Outsourcing steadily climbing up European shores |
| US online ads boost Indian BPO revenues US ads working for Indian BPOs |
| Outsourcing small scale Outsourcing small to reach big time |
| BPO against the Force of Nature Indian firms struggles to continue operations despite flood problems. |
| Evalueserve: Indian outsourcing heading for consolidation Indian outsourcing players up for consolidation |
| India: Home to outsourced forests Outsource air freshness via trees in India |
| Foote Partners: Outsourcing no longer a threat to US IT salaries Outsourcing actually a leg-up for US IT pay |
| Foote Partners: Outsourcing no longer a threat to US IT salaries Outsourcing actually a leg-up for US IT pay |
| PeopleSupport Center: new Philippine regional BPO headquarters PeopleSupport’s new regional headquarters, BPO center already operational in RP |
| Poor management relationship takes toll on outsourcing success Management relationships related to outsourcing success |
| McKinsey: 4.1 Million jobs to be affected by outsourcing come 2008 Global outsourcing still on the upswing by 2008 |
| US paychecks checked in India 1 million US paychecks in India – for processing |
| WTO: Outsourcing not behind job loss WTO report clearing outsourcing as job loss cause |
| India to crack down on cybercriminals India to tighten data security and privacy laws amidst controversy |
| Outsourcing and the loves and lives of the night Getting more out of nighttime work life |
| RP gearing to be top ICT outsourcing destination Top ICT outsourcing spot could soon rise in the Philippine’s Cebu |
| NiSource jobs outsourced to IBM NiSource Jobs cut, transferred, in multi-million IBM deal |
| NICE system at work in GECIS India GECIS India inks deal for new software suite |
| IBM to offer new outsourcing service IBM venturing into BTO for bigger market chunk |
| Offshoring worries worked out Offshoring anxieties analyzed in McKinsey report |
| Stopping India's skills shortage India’s skills shortage to be addressed at intermediary level |
| India's qualified worker population running out Labor shortage despite large worker pool? |
| India moves to stop US outsourcing ban Proposed outsourcing ban alarms India |
| Pharma to outsource from India US-based pharmaceutical heading for India for materials, sales, and operations. |
| UK's IT force threatened by onshore offshoring? Will onshore offshoring upset the balance of work and workers in Britain? |
| Comparing offshoring digits Offshoring offers savings and more |
| IT outsourcing moving from India's cities IT jobs heading for the small towns |
| Dubai venue for global IT outsourcing meet First global forum for IT outsourcing to be held in Dubai |
| UK IT getting more outsourcing-oriented UK companies allocating more for IT outsourcing |
| Offshoring strategy reviewed due to A&O target trouble Logistics pose challenges to outsourcing |
| EU population drop boon for Indian outsourcing Aging EU population encourages Indian outsourcing |
| Economics of offshoring Book tackles the direction of the offshoring trend |
| Disney to offshore IT work Disney does the job juggle |
| IT jobs being edged more and more offshore More IT jobs to head out the door and off the shore |
| More finance firms offshoring Financial services companies step up offshoring of services |
| Wipro to venture into consulting Wipro Technologies branching out into consulting |
| FSA cites relocation risks FSA points out offshore risks of relocating |
| Lloydds TSB Union lobbying against outsourcing UK Union lobbying against outsourcing |
| Dell to expand operations outsourced to India Dell back in India and growing in size, operations |
| Indian offshoring leaders enjoying growth India’s outsourcing giants showing no signs of slowing down. |
| Silicon Valley still losing jobs and people Silicon Valley still losing jobs despite upturn in economy |
| IT offshoring boosts economy Offshore IT outsourcing actually giving the economy a helping hand
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| 70% of Indian BPO companies headed for danger Indian BPO companies in danger of folding up |
| Philippine call center industry expected to generate $960 M RP call centers to generate $960 M |
| Indian police catch up with outsourcing fraud Indian police arrest ex-call center employees in outsourcing fraud |
| HR BPO on the rise Optimistic predictions for HR outsourcing |
| Offshore Outsourcing increase seen in 2015 Bigger things in store for offshore outsourcing over the next 10 years, according to research |
| South Africa: new call center hub South Africa tops call center list |
| Philippines aiming for Europe's BPO market RP heading for Europe’s BPO market |
| Philippine outsourcing firms targeting Japan and Europe job markets The Philippines in the market for job markets |
| London's financial services to be outsourced to India London’s money and moneyed jobs pouring into India |
| CSC to service Chinese insurer CSC wins outsourcing deal with Chinese insurance company |
| Entrance Exams For Indian BPO Candidates Certification exams to be given for BPO work |
| Attributing outsourcing attrition BPO sector losing people to growth gap and job fulfillment |
| New outsourcing twists to old accounting practices New twists in old school accounting lessons. |
| Outsorucing twists to old accounting practices New twists in old school accounting lessons. |
| Offshoring advice: Be upfront with customers Open communication lines opens up the public’s mind to offshoring |
| Philippine DTI teams up with education sector to boost outsourcing Philippine DTI partners with schools to improve quality of work and workers |
| US Labor Dept: Offshoring has minimal effects on layoffs Offshoring not the culprit behind mass layoffs |
| The Convergys Experience In India India's outsourced services flourish under Convergys |
| Home-based Call Centers catching on Outsourcing to call centers need not go far from home anymore. |
| Outsourced Fastfood? Food fast heading out the drive through windows worked next state |
| Stable IT growth seen for 2005 Thinking small – and medium enterprises to reach the top of the (selling) list |
| CSA Assistance outsourced as well With nearly every service outsourced, even services attending to the needs of the Customer Service Associates follow the outsourcing trend. |
| Accent issues for BPO Accentuating differences in service served over different shores? |
| India to handle US IT work Resource allocations form core of decisions to delegate software production. |
| Weakened Dollar and Outsourcing Helped IBM Come Out on Top Offshore outsourcing was a good part of the strategy.
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| Retired DHL CEO Speaks Up for Offshoring Offshoring "benefits the consumer." |
| Infosys Reports 52% Profit Rise in Third Quarter Other major Indian software BPOs look forward to similar profit boom. |
| UK Gained 16b Last Year, Thanks to Outsourcing More offshoring from UK to India seen in 2005. |
| North American Workers Gear Up for Exodus Job-hopping is "in" in 2005. |
| Hiring Work From Home Reps to Keep Call Center Jobs Onshore An IDC study gives call center managers a new idea to play with: hiring onshore work-from-home representatives. |
| Offshoring Medical Work Saves Lives Round-the-clock radiology services help North American hospitals deal with overload. |
| IMF: India-bashing unjustified First world nations are told: Don't bite the hand that feeds you. |
| Study Ranks Top Indian Cities neoIT ranks 27 Indian cities for offshore competitiveness. |
| Chinese Lawmakers Gear Up to Protect Local Software Industry China may yet get ahead of the US in applying strict protectionist measures. |
| Reuters Fears Offshoring Will Cut Jobs Reuters UK and EU face job loss fears due to offshoring. |
| China Looks to India for English Skills China acknowledges the strength of India's English-speaking workforce. |
| More IT Outsourcers Prioritize Skills Over Savings InformationWeek shows that this year, IT business professionals place more confidence in IT outsourcing -- and less priority on cost. |
| Pakistan IT Ministry Drafts Data Protection Act The Pakistan Ministry of Information Technology proposes penalizing local data security violators. |
| Microsoft Teams Up With Indian Service Providers Microsoft forges a multimillion dollar deal with Infosys and Wipro. |
| GE Sells Majority Stake of Indian Outsourcing Branch Yesterday, General Electric, Co. (GE) sold a majority stake of its India outsourcing arm to two US-based private equity firms for US$500 million. |
| New Software to Make Programmers Obsolete? Mahindra British Telecom announces that it is developing software for converting "legacy applications" into new programming languages. |
| Problems With Cost Effectiveness in Offshoring Financial Jobs Preparation is vital. |
| National Hub to Make India an Internet Superpower India announced the existence of a national internet hub that will connect all service providers and boost web traffic in the country. |
| Larry Ellison on Offshoring as a Philanthropy Oracle's CEO Larry Ellison takes a stand: offshoring is not a crime. Rather, it is a way to improve lives. |
| Insourced Jobs Pay More Prof. Matthew Slaughter's paper, "Insourcing: Making Jobs Work for America," plays up an interesting point: insourced jobs pay more. |
| Two Studies Conflict on US Tech Jobs Does job gain balance out job loss in the States? |
| Skills Shortage in South African Software Sector A study revealed that "a significant number of companies are ignoring the need to address a shortage of skills in the software sector in South Africa." |
| Ferguson: Offshoring Impact on US Employment Exaggerated US Federal Reserve Board Vice Chairman Roger W. Ferguson Jr. said very few jobs are being offshored. |
| Kerry says outsourcing inevitable Sen. Kerry does not aim to stop outsourcing, seeks instead a "fair playing field." |
| Gates does not consider India and China "threats" Bill Gates says India and China are not going to take jobs away from the US. |
| California governor vetoes three anti-offshoring bills Three anti-offshoring bills all but junked in California. |
| Many European IT Directors Don't Outsource Of 700 IT directors in Europe, 97% plan to keep their IT strategy management in-house. |
| EU ministers oppose punishment proposal The EU junks a proposal to discourage offshoring. |
| South Africa urged to free up labor market Analysts are concerned that "inflexible" regulations in South Africa keep the region from being globally competitive. |
| Philippines opens new IT training facility The new UPITTC specifically aims to train IT workers for employment in outsourcing companies. |
| California passes anti-outsourcing bill Governor Schwarzenegger's state says "no" to outsourcing. |
| Losing faith in Indian IT Despite India's efforts to remain attractive to businesses overseas, faith seems to be crumbling on the home front. |
| Satisfaction isn't guaranteed Make a rational assessment before offshoring a project. |
| Outsourcers focus on employee benefits Hallmark and Barclays show sensitivity in recent outsourcing deals |
| Open up, Dubai Dubai offers benefits as an outsourcing location. |
| Study Says "Positive Outweighs the Negatives" in Offshore Outsourcing UK National Outsourcing conference research |
| The race for HR supremacy A big merger of two promiment HR outsourcers |
| Have outsourcing, will travel Rethinking the corporate travel manager. |
| In pursuit of mid-sized outsourcers Freelance markets offer an entry point into outsourcing. |
| Amen to outsourcing Catholic Church outsources to Kerala India |
| "Mega-trend" means mega-backlash for India Gartner says the outsourcing backlash will stay. |
| What's making successful IT departments click The best do outsourcing. |
| Going West to sell the East Chinese software company tries to be like India. |
| Bad publicity turned good No such thing as bad publicity for offshoring vendors |
| US law firms take a bite of outsourcing pie Lawyers get overseas support with offshoring. |
| Finding the right mix Cost savings and access to valuable skills are reasons for outsourcing. |
| Keeping the core alive Sears outsources $1.6 billion in I.T work |
| Wipro tops list of Indian players Wipro is among top 10 outsourcers in the United States |
| 3COM: Managing outsourcing as "core competency" 3COM switches to outsourcing |
| More animation outsourcing India is animated about cartooning |
| Choose your outsourcing mode The outsourcing menu continues to grow |
| Security is a major issue in outsourcing Data security is one of the top 10 risk associated with offshoring |
| When small firms go big on outsourcing Smart small businesses do outsourcing |
| Infosys intros “modular outsourcing” The business process of business process outsourcing |
| VISA tries to master outsourcing VISA is ready for BPO |
| IBM lands another deal Global services wins a $450 million dollar deal with Qantas Airways from Australia |
| Forrester ups outsourcing forecast Previous projections for offshoring have been increased 40% |
| India: Taking a step forward India faces a new incoming government following the resignation of Prime Minister Atal Vajpayee |
| China gunning for the US software outsourcing market Already strong in Japan, China looks to do software outsourcing for US based companies |
| Outsourcing down under Australia moves to become a global outsourcing player. |
| Expansion fuels outsourcing deals Large outsourcing deals have recently expanded the reach of outsourcing providers. |
| HR outsourcing on the rise in Asia Pacific Human resources is a fast moving business in India and other parts of Asia. |
| Destination: NEW ZEALAND Considering New Zealand for offshore outsourcing projects |
| Malaysian banks hot on outsourcing Banks outsource to improve operating efficiency |
| Retailers focus on India JC Penny outsources in India |
| IT, telecoms increase R&D outsourcing to India More research and development goes to India. |
| Manpower outsourcing thrives in India Steep staffing demands require skilled human resources professionals in India. |
| Chipmakers bet their chips on Bangalore AMD will invest at least 5 million dollars to set up a design facility in Bangalore. |
| EU outsourcers go small Research indicates that European companies prefer a multisourcing strategy. |
| HR outsourcing is here to stay Companies find little backlash against outsourcing human resources. |
| Lab tests - the next outsourcing target for India India has 20,000 laboratories and the ability to perform 1,500 different tests |
| Outsourcing with a tinge of blue IBM's giant Global Services division continues to grow with the addition of various BPO capabilities. |
| Banking on outsourcing Banks are committed to the efficiency gains found in offshoring. |
| US retailers hot on the outsourcing trail Best Buy, Sears, and Target take advantage of outsourcing. |
| Eastern Europe goes further East to outsource Russia and Ukraine benefit from outsourcing investors in Eastern Europe. |
| McDonalds building outsourcing farm Outsourcing - fast food style |
| China getting some offshoring buzz India is looking to China to get the job done. |
| Pharma firms turn to India for expertise Active ingredients for the pharmaceutical industry are commonly supplied by India. |
| India's outsourcing "glow" Jewellery makers from Italy outsource to India. |
| India still no.1 in automotive outsourcing High technology automotive work is outsourced to India. |
| Outsourcing is a two-way street The outsourcers are outsourcing. |
| Nothing barely legal about outsourcing Law firms are guilty of offshoring. |
| Globalization drives logistics outsourcing As the world grows smaller - logistics headaches multiply. |
| Eastern Europe also braces for outsourcing demand Two companies from Eastern Europe merge to create a stronger offshoring force. |
| From software programming to content production Journalists from India contribute to CNET Builder. |
| Are Indian firms ready for employee acquisition ? Employee acquisition may provide a new growth opportunity for top Indian outsourcers. |
| Outsourcing Widens Geographical Coverage in India Cities other than Bangalore and Mumbai benefit as outsourcing to India continues. |
| Even Smaller Firms Turn to Offshoring Start-ups are advised to use offshoring as a cost saving measure. |
| Giving Consumers a Choice About Offshoring E-loan asks it's customers to chose between U.S. and India. |
| The politics of outsourcing In an election year, offshoring of jobs has become a big issue. |
| Real Estate Booms with Outsourcing in Developing Countries Multinational firms are in a mad dash for office space in Philippines and India. |
| Marketing, Advertising and PR can be Outsourced Marketing, PR and advertising are likely targets for outsourcing. |
| The Modern Marco Polo Looks to Asia for Outsourcing The distinct skills of Asian companies and workers continue to spur the outsourcing movement further. |
| SPOTLIGHT INDIA: US drug makers turn to India to help lower costs US drug makers could
save at least 60% in producing new drugs by outsourcing R&D and other
services to India. |
| SPOTLIGHT INDIA: Globalization Globalization has played a significant role in India's rise as an economic
force. |
| SPOTLIGHT INDIA: Brainpower is India's Most Potent Weapon There are now 150,000 IT engineers in Bangalore versus 120,000 in Silicon valley. |
| SPOTLIGHT INDIA: Thriving Amid Imperfections
Outsourcing to India is still an imperfect process in an imperfect country. |
| BPO has Evolved into Higher-Value Services Patent writing and IT solutions are among the new services offshore outsourcers are providing. |
| Human Resources Can be Outsourced Too, Says IBM IBM is sending payroll processing, benefits administration, human resources data management, and other HR tasks to the Philippines. |
| Competition Leads to Higher-Value Outsourced Services Increased competition for outsourcing contracts is pushing more capable providers upstream in the services they provide. |
| Culture, as defined by outsourcing (part 3) Part 3 of a week long series on the impact of 'cultural differences' that arise in outsourced projects. Today - establishing trust over international and cultural boundries. |
| Consultants Find Goldmine in Outsourcing Management consultants are likely to find offshore outsourcing a profitable business. |
| What’s next after outsourcing? Creativity. Countries that are actively outsourcing jobs must adopt innovative strategies to remain competitive. |
| Retraining the American Worker in the Face of Offshore Outsourcing Offshore outsourcing is here to stay. The $300/month salary of a Filipino worker cannot be ignored. What can an American worker do to stay competitive? |
| Onshore, Offshore, Nearshore, Best Shore. Be Sure of Your Shore for Outsourcing. Among the latest outsourcing trends has been to label the outsourcing location according to it's shore. Does this mean that outsourcing is like a trip to the beach? |
| Creative Outsourcing Relationships Can Benefit Strong Offshore Providers Offshore outsourcing providers will always be at a disadvantage to win a contract with a United States based company. This can be beat by proposing a creative agreement with a buyer. |
| Can Indian Manpower Scale to Meet Rising World BPO Demands? Despite India's large population, several barriers must be crossed if it is to match the worlds growing demands for business process outsourcing (BPO) services. |
| Process, Process, Process. Outsourcing to India Offshore outsourcing to India is clearly a wave of the future for many jobs. Learn from the advice of CIO experts. |
| Offshore Outsourcing Market Deals With 'Underpricing' The market for business process outsourcing services has proven to be very competitive. |
| Offshore Outsourcing is Exporting IT Jobs Until the compelling economic advantages disappear, this trend is unlikely to stop. |
| BPO Market in India Wrestles With High Turnover Rates High demand for skilled workers in India has created thrashing in the labor market. |
| United States Has Saved $8 Billion Through Outsourcing A recent report published by Inductis promotes benefits of outsourcing. |
| Infosys Quarterly Earnings Slip Stock analysts expressed shock as Infosys Technologies reported lower earnings that expected. |
| Agile Outsourcing in Practice ABN AMRO, the global bank with 110,000 employees in 60 countries uses agile outsourcing. |
| Considering Long Term Outsourcing Relationships A recent survey indicates that most companies do not have long term strategies for managing outsourcing relationships. |
| Agile Vs. Outsourcing Respected author, Scott Ambler compares in-house agile development against offshore outsourcing. |
| "Caution" About Offshore Outsourcing There could be dangers to firms that outsource technology services. |
| The Promise and Perils of Offshore Software Development Offshore software development is not just for major corporations. |
| A Global Pricing War in the IT Industry According to an Indian newspaper, Accenture has started a global pricing war for technology services. |
| India Becomes Backoffice to the World With improvements in communication and collaboration, more and more backoffice functions can be moved to 'offshore' locations. The bottom-line concious banking industry is leading the way. |
